Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Logistics Analyst 2
Caterpillar Inc (Agency)
03.2024 - Current
Spearhead, a project aimed at optimizing container routing, resulting in annual savings exceeding $500,000 by streamlining processes and enhancing efficiency
Manage the meticulous tracking of container pickup and delivery to ensure timely movement of Caterpillar parts for North American imports, minimizing delays through proactive interventions
Provide regular updates on transportation operations and performance metrics to Caterpillar leadership, fostering a culture of data-driven decision-making and continuous improvement
Leverage tools such as Microsoft Excel to track carrier performance and conduct root cause analysis, identifying opportunities for improvement and implementing targeted initiatives
Lead comprehensive analyses to minimize dwell times and expedite deliveries, enhancing operational efficiency and customer satisfaction
Collaborate with management and service providers to address transportation challenges and streamline logistical operations, focusing on improving processes and reducing waste.
Transportation Analyst (Part Time)
Caterpillar Inc
02.2023 - 03.2024
Streamlined Container Routing: Led a successful initiative to reroute containers, significantly reducing transit times and transportation costs, and avoiding unproductive shipping legs
Enhanced Carrier Efficiency: Improved carrier schedules to substantially reduce average container dwell time, leading to a marked decrease in demurrage and detention charges and enhancing the turnover rate of import freight
Drayage Optimization: Conducted a comprehensive analysis of drayage operations, identifying and eliminating inefficiencies
This resulted in more direct transportation routes, faster delivery times, and a decrease in idle container fees
Improved Drayage Metrics Accuracy: Refined data inputs in the Transportation Management system, enhancing the accuracy of drayage performance metrics, thereby ensuring a more accurate reflection of carrier adherence to tender timelines and significantly reducing defects related to scheduling.
Assembly and Test Specialist
Caterpillar Inc
02.2022 - 08.2022
Orchestrated assembly, testing, and reworking of transmissions and axles, ensuring strict compliance with engineering specifications and quality benchmarks
Diligently adhered to Standard Work Sheets, guaranteeing impeccable product quality while swiftly identifying and resolving specification gaps to align with engineering standards
Provided timely reports on material availability and equipment downtime to operation supervisors, facilitating informed decision-making and optimizing workflow management.
District Manager
Metro by T-Mobile
01.2018 - 01.2022
Provided coaching and leadership to all store managers and sales personnel in 7 locations
Managed Peoria, East Peoria, and Pekin distribution centers
Interacted face to face with customers and made sure they are satisfied with the service
Built strong relationships with customers and co-workers and gave a distinctive customer experience
Participated in developing new sales strategies as well as RT system technology
Leveraged Six-Sigma statistical analysis and data analytics tools for maximizing store profit
Analyzed key performance indicator reports with management and staff
Provided feedback to management and T-Mobile on inventory, performance, and customer satisfaction.
Store Manager
Metro by T-Mobile
01.2017 - 01.2018
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Sales Representative
Metro by T-Mobile
01.2016 - 01.2017
Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
Increased customer satisfaction by providing expert advice on mobile devices and plans.
Education
Bachelor of Science - Industrial Engineering and Management
Southern Illinois University
Carbondale, Illinois
12.2023
Skills
Supply Chain Management: Experienced in logistics, inventory management, supplier relations
Project Management: Proficient in planning, executing, and leading projects
Technical Skills: Microsoft Office, Tableau, Creo Parametric, Blue Yonder, Infor Nexus