Mohammad Omer Barak
Pleasanton,CA
Summary
Born in Afghanistan and having journeyed through Turkey and Lithuania before finally immigrating to the United States in 2017 through the Special Immigration Visa (SIV), my life showcases resilience and adaptability. With a well-traveled background, I have faced and overcome numerous challenges with the support of The One. These experiences have broadened my understanding and enriched my perspective on life. I derive immense satisfaction from continuous learning, repairing, problem-solving, and helping others, both personally and professionally.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Facilities Maintenance Technician
Reyes Coca Cola Bottling
05.2023 - Current
- Completed work orders with all required information and documentation of labor hours on SAP.
- Performed preventive on electrical, plumbing, RO water and water treatment systems, HVAC system and lubrication of mechanical systems such as low, and high air compressors, Blow-molding, Boilers, Can Line & Bottle line Fillers, Coder, Labelers, Packers, Conveyers, Spiral, Palletizers, Wrapper and other bottling plant process support equipment's.
- Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
- Cut and weld metal to repair broken metal parts under welder supervision and assemble new equipment.
- Maintained clean and organized project space and work area.
Professional Car Driver
Uber
02.2018 - 04.2023
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Maintained a professional and calm demeanor when handling clients
- Picked up passengers from different locations and always maintained a professional demeanor to ensure a satisfactory journey experience.
Assistant Manager - Sales Support Lead
Lumber Liquidators
07.2019 - 02.2020
- Started as Retail Sales Associate and became Assistant Manager - Sales Support Lead
- Responsible for the daily warehouse/stockroom, sales support activities, and driving sales
- Assisted customers on the retail sales floor as required
- Assisted the Store Manager (SM) and the ASM1 in achieving and exceeding all operational standards including sales and profit goals
- Helped the store achieve and exceed sales and profit goals.
IT Hardware Engineer
Insight Global
09.2018 - 02.2019
- Worked on extensive hardware rollout project
- Involved in server backup and migration, data eradication of all HDDs, server replacement, UPS replacement, MFP HP Printers replacement, and replacement of all Teller interfacing equipment.
IT Technical Support Analyst
HCL Technologies
12.2016 - 09.2017
- Awarded as weekly and quarterly Top Performance Agent
- Responded to IT incidents/calls reported by a global customer base
- Provided technical support and remote fixes
- Maintained a high degree of customer service and flexible approach in providing navigational and operational support for banking processes, procedures, and IT systems
- Troubleshot various IT issues and supported enterprise software.
Business Manager/Travel Consultant
VAS Business and Travel Consultancy
12.2013 - 05.2016
- Started as Investments planning with visa applications and travel arrangement for VIP clients
- Shifted focus toward Afghan Special Immigration Visa (SIV) cases to assist and guide applicants.
Combat Interpreter
United States Army and ISAF
04.2011 - 12.2013
- Provided written and verbal interpretation support from Dari, Pashto to English and vice versa
- Interpreted during investigations, clearance operations, traffic control points, and village patrols
- Served in combat missions with US Forces and Lithuanian Special Operation Forces
- Linguist for training classes to the Afghan Army and Intelligence Officers.
Computer Repair Technician
Al-Haj Jailani Computer Repairing Center
08.2009 - 02.2011
- Provided on-site/in-store computer repair services to small businesses and private customers
- Diagnosed software issues, installed updates or new software, removed malicious programs, and consulted with customers regarding technological needs
- Resolved selected issues with smartphones and tablets.
Education
Diploma - Information & Technology
House of Knowledge Institute of Higher Education
Kabul, Afghanistan 07.2013
High School Diploma -
Habibia High School
Kabul, Afghanistan03.2010
Skills
- Excellent Interpersonal skills
- Respectful
- Positive Attitude
- Hopeful Mindset
- Willing to Learn
- Self-motivated
- Analytical Thinking
- Problem Solving Skills
- Troubleshooting Skills
- Hand and Power tools
- Preventive Maintenance
- Assuming good of people
- Adaptability and Flexibility
- Teamwork and Collaboration
Certification
- RCCB Forklift and Scissor lift certified
- 109 Industrial Safety and Health
- 107 Hand Tools
- 110 Troubleshooting Skills
- 1004 Introductory - Mechanical
Languages
Persian
Native or Bilingual
Pashto
Native or Bilingual
English
Full Professional
Hindi
Limited Working
Arabic
Elementary
Lithuanian
Elementary
Timeline
Facilities Maintenance Technician
Reyes Coca Cola Bottling
05.2023 - Current
Assistant Manager - Sales Support Lead
Lumber Liquidators
07.2019 - 02.2020
IT Hardware Engineer
Insight Global
09.2018 - 02.2019
Professional Car Driver
Uber
02.2018 - 04.2023
IT Technical Support Analyst
HCL Technologies
12.2016 - 09.2017
Business Manager/Travel Consultant
VAS Business and Travel Consultancy
12.2013 - 05.2016
Combat Interpreter
United States Army and ISAF
04.2011 - 12.2013
Computer Repair Technician
Al-Haj Jailani Computer Repairing Center
08.2009 - 02.2011
Diploma - Information & Technology
House of Knowledge Institute of Higher Education
High School Diploma -
Habibia High School
- RCCB Forklift and Scissor lift certified
- 109 Industrial Safety and Health
- 107 Hand Tools
- 110 Troubleshooting Skills
- 1004 Introductory - Mechanical
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