Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohammad Rafi Rayan

Durham

Summary

My records show that I am highly dependable, responsible, punctual, and devoted to my job, and the team's focus. I possess a solid track record of leading and motivating technical professionals in order to achieve high levels of performance and understanding. These trends I intend to continue long into the future.

Overview

7
7
years of professional experience

Work History

Cashier and Customer Service

Family Fare
Durham
05.2024 - 08.2025
  • Greeted customers entering the store, and responded promptly to customer needs.
  • Used the POS system to enter orders, process payments, and issue receipts.
  • Assisted customers with returns, refunds, and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked effectively in team environments to make the workplace more productive.
  • Assisted with customer requests and answered questions to improve satisfaction.

Office Assistant

KAKAR ADVOCATES LAW FIRM LLC
Kabul
01.2023 - 03.2024
  • Managed client correspondence and scheduled appointments for legal consultations.
  • Assisted attorneys with document preparation and case file organization.
  • Maintained office supplies inventory and ordered materials as needed.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Coordinated travel arrangements for staff, including flight and hotel bookings.
  • Communicated with customers, employees and vendors to answer questions and address complaints.

Office Assistant

YHDO
Kabul
12.2018 - 12.2022
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Maintained an organized filing system of paper documents and electronic files.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Coordinated travel arrangements for staff, including flight and hotel bookings.
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Copied, sorted and filed records of office activities and business transactions.

Education

Bachelor of Arts -

Kunduz University
Kunduz-Afghanistan
12-2016

High School Diploma -

Sher Khan High School
Kunduz-Afghanistan
12-2011

Skills

  • Document preparation
  • Office organization
  • Administrative support
  • Communication skills
  • Time management
  • POS system operations
  • Customer service excellence
  • Cash register operation
  • Customer service

Timeline

Cashier and Customer Service

Family Fare
05.2024 - 08.2025

Office Assistant

KAKAR ADVOCATES LAW FIRM LLC
01.2023 - 03.2024

Office Assistant

YHDO
12.2018 - 12.2022

Bachelor of Arts -

Kunduz University

High School Diploma -

Sher Khan High School

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