Mohammadreza Kazmi

• Provide outstanding customer service to all customers who enter the store
• Placed orders for supplies and retail items and received them
• Communicate with management in a clear and concise manner
• Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors
• Answered questions about store policies and concerns to support positive customer experiences.

• Was able to provide services quickly and with a high level of accuracy
• Managed customer relations and customer service through daily communication and interaction
• Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
• Helped customers by answering their questions and completing their requests

• Answered calls to help patients with their questions and concerns
• Worked closely with guests, some of whom were VIPs or celebrities, while maintaining a high level of privacy
• Collaborated with patients to determine their needs and deliver patient services
• Increased customer satisfaction by resolving issues
• Had an excellent attendance record and was always on time for work
• Departments: guest relations, radiology, Human resources
• Developed and maintained working relationships with community health, welfare and social agencies and sought creative means to assist clients with needs.
• Referred clients and families to proper resources to obtain community assistance.
• Hours= 420+
• Departments: guest relations, HR, emergency department, Radiology department, supply room, X-Ray department

• Loaded completed boxes onto pallets prior to leaving
• Loaded and unloaded distribution trucks at the destination
• Used tools, sprayers, and chemical solvents to decontaminate work areas
• Properly assembled boxes and crates to protect materials during transportation
• Hours= 200+
• department= Teaching aid

• Immediately informed the manager of any accidents, injuries, or unsafe working conditions
• Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
• Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
• Helped customers by answering their questions and completing their requests
• Used cash registers and POS systems to request and record customer orders and compute bills
• Efficiently and accurately processed a large number of transactions.

• Shadowed many hernia cases that required Robotic surgeries
• Hernia Cases: Roux-en-Y Gastric bypass method was used robotically ( this treatment is also an effective surgical treatment for morbid obesity).diverticulitis case: colon resection method was used ( robotically)inguinal hernia cases (robotically)ileostomy reversal case (open surgery)anal fistula case (open surgery)day of clinical shadowing total hours: 40

• Migraine cases: Observed the diagnosis and treatment of patients suffering from migraines, including assessing symptoms, prescribing medication, and providing patient education on prevention and management strategies.
• Cochlear implant cases: observed the evaluation and implantation process for patients with hearing loss, including pre-operative assessments.
• Cholesteatoma cases: Shadowed the diagnosis and management of patients with cholesteatoma, a non-cancerous growth in the middle ear, including assessment of ear symptoms, assisting in surgical procedures, and post-operative care.
• Non-cancerous tumor in middle ear: Observed the evaluation and treatment of patients with non-cancerous tumors in the middle ear, including diagnostic imaging interpretation, surgical interventions, and follow-up care.
• Hemifacial spasm: observed the diagnosis and treatment of patients experiencing hemifacial spasm, a neurological condition causing involuntary muscle contractions, which involved observing diagnostic exams, medication management, and potential referrals for specialized therapies.
• Tinnitus: Observed the assessment and management of patients with tinnitus (ringing in the ears), including evaluations, recommending sound therapies, and providing counseling on coping strategies.
• Atlas vertebra dizziness, also known as vertigo: Shadowed the evaluation and treatment of patients with vertigo attributed to atlas vertebra misalignment, which included observation of physical examinations, possible referrals for chiropractic or osteopathic interventions, and advising on self-care techniques.
• Enlargement of ear canal: Assisted in assessing and managing patients with abnormal enlargement of the ear canal, including evaluation of symptoms, possible intervention with medication or surgical procedures, and providing post-treatment advice.
• Severe dizziness: Observed the diagnosis of patients with severe dizziness, involving observing vestibular assessments, collaborating with other healthcare professionals, and supporting patients with management strategies such as medication or physical therapy.
• Hours: 60+

• Salivary gland stone cases: Observed the evaluation and management of patients with salivary gland stones, also known as sialolithiasis. Shadowed the procedures for removing or dislodging salivary gland stones, which could involve techniques like sialendoscopy or minimally invasive surgeries. Assisted in post-procedural care, including providing guidance on proper hydration and oral hygiene.
• Hours: 8

COURSES: CALCULUS 1 & CALCULUS 2

• Monitored student progress and provided timely feedback on performance reports to assist with goal-setting.
• Used positive reinforcement, repetition, and review to help students master challenging material.
• Taught students study skills necessary for academic success.