MOHAMMADU IMTHATH NAJEEM
Doha
Summary
Accomplished Restaurant Manager with 7 years of experience in operational excellence and team leadership. Successfully improved customer satisfaction and profitability through effective budgeting and cost management. Seeking to join a team where I can utilize my dynamic skills to drive outstanding results and contribute to success.
Overview
6
6
years of professional experience
Work History
TRAINING SPECIALIST
King Of Chicken, Aurora Hospitality
03.2024 - Current
- Facilitated training sessions to improve team capabilities
- Developed comprehensive onboarding processes to ensure understanding of company policies
- Monitor team progress to ensure continuous improvement.
- Updates training materials reflecting SOP changes
- Conducted staff training on health and food safety regulations.
- Identify training needs to facilitate professional growth
- Evaluated training programs' effectiveness with metrics and feedback
RESTAURANT MANAGER
King Of Chicken, Aurora Hospitality
08.2021 - Current
- Prepare employee schedules to ensure consistent staffing levels during peak times
- Oversee dining experiences to ensure guest satisfaction
- Conduct opening, closing, and shift change tasks to ensure operational standards
- Cost Control: Educate kitchen staff on proper portion sizes and the importance of consistency; determine optimal stock levels to minimize overordering and spoilage
- Maintain high food quality and presentation standards
- Supervised inventory control to cut waste and lower expenses
- Lead orientation programs to instruct new employees on protocols and customer service
RESTAURANT MANAGER
Exit55 American Street Food
12.2020 - 08.2021
ASS.RESTAURANT MANAGER
Exit 55 American Street Food
12.2019 - 12.2020
RESTAURANT SUPERVISOR
Exit 55 American Street Food
11.2018 - 12.2019
Education
Diploma - Tourism and Hospitality Management
Esoft City Campus
Sri Lanka01.2016
Automotive Engineering
City & Guilds
Colombo01.2015
Skills
- Effective Team Leadership
- Cost Control
- Food Safety Management
- Operational Effectiveness
- Effective Problem Resolution
- Effective Decision-Making Skills
- Employee Development
- Customer Engagement Skills
- Effective Communication
Accomplishments
- Increased Revenue :New Seasonal Menu, Proper Staff Training, Online Partners Valuable Promotions Raised Restaurant Revenues Significantly.
- Cost Reduction Initiative: Developed a cost-reduction framework that implemented bulk purchasing for staple ingredients, resulting in a 20% increase in purchasing efficiency.
- Team Efficiency Improvement : Enhanced training and workflow optimization, improving kitchen staff efficiency
- Community Engagement : Organized monthly Training workshops, increasing the restaurant's community engagement and customer base.
Timeline
TRAINING SPECIALIST
King Of Chicken, Aurora Hospitality
03.2024 - Current
RESTAURANT MANAGER
King Of Chicken, Aurora Hospitality
08.2021 - Current
RESTAURANT MANAGER
Exit55 American Street Food
12.2020 - 08.2021
ASS.RESTAURANT MANAGER
Exit 55 American Street Food
12.2019 - 12.2020
RESTAURANT SUPERVISOR
Exit 55 American Street Food
11.2018 - 12.2019
Diploma - Tourism and Hospitality Management
Esoft City Campus
Automotive Engineering
City & Guilds
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