Accomplished Restaurant Manager with 7 years of experience in operational excellence and team leadership.
Successfully improved customer satisfaction and profitability through effective budgeting and cost management.
Seeking to join a team where I can utilize my dynamic skills to drive outstanding results and contribute to success.
Strengths
Effective Team Leadership
Cost Control
Food Safety Management
Operational Effectiveness
Effective Problem Resolution
Effective Decision-Making Skills
Employee Development
Customer Engagement Skills
Effective Communication
Overview
6
6
years of professional experience
Work History
TRAINING SPECIALIST
King Of Chicken
03.2024 - Current
Facilitated training sessions to improve team capabilities
Developed comprehensive onboarding processes to ensure understanding of company policies
Monitor team progress to ensure continuous improvement
Updates training materials reflecting SOP changes
Conducted staff training on health and food safety regulations
Identify training needs to facilitate professional growth
Evaluated training programs' effectiveness with metrics and feedback
RESTAURANT MANAGER
King Of Chicken
08.2021 - Current
Aurora Hospitality Qatar
Prepare employee schedules to ensure consistent staffing levels during peak times
Oversee dining experiences to ensure guest satisfaction
Conduct opening, closing, and shift change tasks to ensure operational standards
Cost Control: Educate kitchen staff on proper portion sizes and the importance of consistency; determine optimal
stock levels to minimize overordering and spoilage
Maintain high food quality and presentation standards
Supervised inventory control to cut waste and lower expenses
Lead orientation programs to instruct new employees on protocols and customer service
RESTAURANT MANAGER
Exit55 American Street Food Qatar
12.2020 - 08.2021
ASS.RESTAURANT MANAGER
Exit 55 American Street Food Qatar
12.2019 - 12.2020
RESTAURANT SUPERVISOR
Exit 55 American Street Food Qatar
11.2018 - 12.2019
Automotive
01.2015
City & Guilds Colombo
Achievements
Increased overall customer satisfaction ratings by 20% through improved service training
Successfully reduced food waste by 15% by implementing inventory management practices
Boosted sales by 25% during a seasonal promotion through targeted marketing efforts
Increased average check size by 20% through upselling and menu enhancements
Implemented a new menu that increased average table turnover rate by 10%
Streamlined operations, reducing labor costs by 15% while maintaining service quality.
Education
Diploma - Tourism and Hospitality Management
01.2016
Timeline
TRAINING SPECIALIST
King Of Chicken
03.2024 - Current
RESTAURANT MANAGER
King Of Chicken
08.2021 - Current
RESTAURANT MANAGER
Exit55 American Street Food Qatar
12.2020 - 08.2021
ASS.RESTAURANT MANAGER
Exit 55 American Street Food Qatar
12.2019 - 12.2020
RESTAURANT SUPERVISOR
Exit 55 American Street Food Qatar
11.2018 - 12.2019
Automotive
01.2015
Diploma - Tourism and Hospitality Management
Skills
Team Management
Inventory control and record keeping
Customer Engagement
Staff Management
Operations Management
Point of Sale (POS) system operation
Passion for customer satisfaction
Shift Management
Work Preference
Work Type
Full Time
Work Location
Hybrid
Important To Me
Company CultureCareer advancementFlexible work hoursWork-life balance