MOHAMMED A. KARIM
Warren
Summary
Reliable and detail-oriented professional with experience in customer service, office support, and basic accounting tasks. Comfortable working with computers, email, and spreadsheets. Bilingual in English and Bengali. Seeking a stable, low-stress role in an office, front desk, or customer support environment.
Overview
23
23
years of professional experience
Work History
Taxi & Transportation Operator
Self-Employed
New York
01.2000 - 12.2020
- Operated self-employed taxi/transportation business, delivering reliable service to diverse customers across New York City
- Ensured safe, reliable transportation while fostering positive customer relationships through effective communication
- Managed scheduling, daily logs, and trip records to track work activity and income
- Managed bookkeeping, tracked expenses, and prepared documentation for tax reporting, ensuring compliance and financial accuracy
- Maintained vehicle upkeep, inspections, and routine maintenance to ensure consistent operation
- Coordinated off-hour vehicle usage by trusted drivers to support additional income and coverage
- Operated taxi and transportation services in New York City
Office Assistant / Administrative Support
Manhattan Community Services Center
New York
01.2016 - 12.2019
- Scheduled appointments, confirmed times, assisted with customer inquiries to enhance service experience
- Answered phones, greeted visitors, provided front desk support to ensure smooth operations
- Entered information into spreadsheets and supported staff with daily administrative tasks
- Filed paperwork, scanned documents, maintained organized records to support efficient information retrieval
- Assisted clients in NYC
Accounting Assistant (Part-Time)
Brooklyn Office Services
New York
01.2011 - 12.2015
- Organized invoices and supported accounts payable/accounts receivable processes to ensure timely payments
- Updated Excel spreadsheets and maintained accurate customer/vendor records for streamlined financial tracking
- Prepared documentation for payments and supported simple reconciliations
- Collaborated with office staff to ensure organized and up-to-date filing systems
- NYC
Data Entry / Records Clerk
Queens Business & Tax Support
New York
01.2006 - 12.2010
- Entered and verified customer and payment information into computer systems and spreadsheets to ensure accuracy and completeness.
- Organized and maintained accurate paper and electronic files to support efficient retrieval and processing of information.
- Assisted with basic clerical work including copying, scanning, and mail handling
- Assisted with customer service tasks in New York City, enhancing customer interactions and satisfaction.
Accounting Clerk (Internship)
Westside Tennis Club
New York
01.1998 - 12.1998
- Reconciled bank statements and ensured accuracy of financial documentation
- Supported accounts payable and accounts receivable processes to ensure timely transactions
- Maintained and organized Excel spreadsheets and customer records for easy access
- Supported office staff with general administrative work
Education
Associate Degree - Accounting & Information Systems
Plaza Business Institute
Skills
- Customer Service & Front Desk Support
- Data Entry & Record Keeping
- Scheduling & Phone Support
- Microsoft Excel & Office Software
- Basic Accounting (Invoices, A/P, A/R)
- Bilingual: English & Bengali
- Dependable
- Punctual
- Professional
- Scheduling management
- Basic bookkeeping
- Customer relationship management
- Problem solving
- Time management
- Attention to detail
- Team collaboration
- Documentation skills
- Communication skills
Additional Information
Comfortable using computers, email, and Microsoft Excel, Open to part-time or full-time work, Available for in-person roles near Warren, MI, Languages: English, Bengali
Timeline
Office Assistant / Administrative Support
Manhattan Community Services Center
01.2016 - 12.2019
Accounting Assistant (Part-Time)
Brooklyn Office Services
01.2011 - 12.2015
Data Entry / Records Clerk
Queens Business & Tax Support
01.2006 - 12.2010
Taxi & Transportation Operator
Self-Employed
01.2000 - 12.2020
Accounting Clerk (Internship)
Westside Tennis Club
01.1998 - 12.1998
Associate Degree - Accounting & Information Systems
Plaza Business Institute