Mohammed Al-Mutarreb

• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Implementing security measures such as surveillance cameras or alarm systems when necessary.
• Managing financial transactions such as deposits, refunds, credits.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Mitigated business risks by working closely with staff members and assessing performance.
• Reconciling cash registers at the end of each shift to ensure accuracy and proper accounting procedures.
• Maintaining accurate records of fuel and other store inventory levels.
• Training new employees on safety protocols and operational processes related to running a gas station.
• Assisting with stocking shelves with merchandise.
• Approving purchase orders for supplies required by the gas station's operations.
• Organizing daily staff schedules and assigning shifts.
• Monitoring gas prices to ensure they remain competitive in the market.
• Providing excellent customer service by assisting customers with product selection and answering inquiries in a timely manner.
• Investigating any complaints from customers regarding pricing discrepancies or product quality issues.
• Supervising cashiers during their shifts to ensure compliance with company policies and procedures.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Ensuring that all store areas are clean, safe, and properly stocked with necessary items.
• Enforcing company policies related to employee conduct or personal hygiene standards.
• Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
• Prepared staff work schedules and assigned team members to specific duties.
• Handled customer complaints in a professional manner while resolving issues promptly.
• Formed and sustained strategic relationships with clients.
• Responding quickly to emergency situations involving hazardous materials or spills.
• Completed day-to-day duties accurately and efficiently.
• Identified needs of customers promptly and efficiently.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Conducted testing of software and systems to ensure quality and reliability.

• Responsible for the company's achievements and results.
• Responsible for the implementation of the company's governance and family constitution.
• Cultivated and maintained positive working relationships with employees, executives, and other stakeholders.
• I represented the company at JITEX and Gulf Food Dubai.

A newly established company selling fast-moving consumer goods. It was a subsidiary of al-Mutarreb Enterprises.

• As an executive manager, the responsibilities were to oversee the day-to-day work and achievements, handling communications with manufacturers and the wholesale customers. On the other hand, I am responsible for the company's financials.
• Collaborated with organizational leadership, including the board of directors, to strategically affect the direction of operations.
• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
• Built sales forecasts and schedules to reflect desired productivity targets.

• Strictly followed all health, safety, ethical, and legal standards.
• Monitoring the company's operational procedures.
• Promoted dynamic, positive, and memorable guest experiences.
• Creating the business development team that led to the expansion of the company's activities.