Mohammed Alderwish - Assistant

Summary

Successfully assisted over 100 clients in completing critical paperwork for government and social service applications, ensuring accuracy and timely submission
Led training for new staff and volunteers, helping them quickly adapt to daily tasks and maintain workflow efficiency
Designed promotional flyers that helped boost attendance and visibility for fundraising events and community outreach
Improved storage organization, making inventory easier to track and access — reducing time spent locating supplies
Recognized by supervisors for reliability, positive attitude, and ability to quickly learn new systems and responsibilities
Balanced physical and administrative duties, contributing to both front-line customer service and back-end operations
Supported multiple successful fundraising campaigns, helping raise community awareness and support for Access of WNY programs

1

year of professional experience

Access of Wny

609 Ridge Rd Suite 210, Lackawanna, NY 14218

07.2023 - 08.2024

Access of WNY

Administrative & General Support

[July 23]– [August 24]

Buffalo, NY

Assisted clients with completing paperwork for applications and services, providing bilingual support (English & [Second Language])
Handled general labor tasks including stocking, lifting heavy items, painting, and facility upkeep
Managed inventory and organized storage areas for smooth daily operations
Created flyers and materials for business promotions and community fundraising events
Used computer systems for data entry, documentation, and internal communication
Provided customer service and support in person and over the phone
Helped train new staff and volunteers on daily tasks and procedures
Known for reliability, adaptability, and being a fast learner in a fast-paced setting

Al-Rasheed Academy

Orchard Park, NY

Arabic

Native or Bilingual

Access of Wny

07.2023 - 08.2024

Al-Rasheed Academy