Mohammed Alhajjar
Jacksonville,FL
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at Walmart in online grocery pickup. Proven ability to excel in fast-paced environments while delivering exceptional customer service. Bilingual and adept at teamwork, I thrive on collaboration and consistently achieve high satisfaction rates through effective communication and organization.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Online Grocery Pickup
Walmart
Jacksonville, FL
05.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
Medical Interpreter
EUROPEAN INTERPRETER SERVICES
Jacksonville, FL
01.2025 - Current
- Facilitated effective communication between patients and healthcare providers in medical settings.
- Translated medical documents and patient information with a focus on accuracy and confidentiality.
- Assisted in navigating healthcare processes for non-English speaking patients, enhancing their experience.
- Maintained up-to-date knowledge of medical terminology and industry standards to ensure precise translations.
- Translated procedural information to facilitate understanding between doctors and patients.
- Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.
Office Clerk
St. Vincent's Hospital
Jacksonville, FL
06.2024 - 10.2024
- Managed incoming calls and directed them to appropriate departments efficiently.
- Processed patient admissions and ensured accurate data entry into hospital systems.
- Assisted in maintaining organized filing systems for patient records and documentation.
- Coordinated schedules for medical staff, optimizing appointment availability for patients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Input data into spreadsheets and databases.
Substitute Teacher
ESS
Jacksonville, FL
01.2023 - 05.2023
- Developed and implemented engaging lesson plans catering to diverse learning styles.
- Managed classroom behavior effectively, fostering a positive learning environment.
- Collaborated with teachers to ensure continuity of instruction during absences.
- Adapted instructional materials for students with varying abilities and needs.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Customer Service Representative
Concentrix
Jacksonville, FL
01.2022 - 04.2022
- Resolved customer inquiries efficiently, ensuring high satisfaction rates.
- Managed multiple communication channels, including phone, email, and chat support.
- Collaborated with team members to enhance service delivery and resolve complex issues.
- Maintained accurate records of customer interactions in CRM system.
Sales Associate
Mens Wearhouse
Jacksonville, FL
02.2021 - 07.2021
- Assisted customers in selecting appropriate attire for various occasions.
- Maintained knowledge of current fashion trends and product offerings.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve sales goals consistently.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Handled returns and exchanges while ensuring customer satisfaction remained high.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Front Desk Receptionist
Florida State College at Jacksonville
Jacksonville, FL
02.2019 - 02.2021
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Scheduled appointments and maintained calendar for faculty and staff, optimizing daily operations.
- Processed incoming mail and packages, distributing items to designated recipients promptly.
- Collaborated with team members to improve front desk workflows and enhance customer service experience.
- Provided information on college services and programs, responding to inquiries with professionalism.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Food Service Worker
Mayo Clinic
Rochester, MN
08.2018 - 08.2018
- Prepared and served meals in accordance with dietary guidelines and patient preferences.
- Maintained cleanliness and organization of food service areas to ensure compliance with health standards.
- Assisted in inventory management, including stock rotation and minimizing waste.
- Collaborated with team members to deliver timely service during peak hours.
Education
Associate of Science - Professional Pilot Technology
Florida State College
Jacksonville, FLSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking
- Calm under pressure
- Active listening
- Bilingual
Languages
Arabic
Native or Bilingual
Timeline
Online Grocery Pickup
Walmart
05.2025 - Current
Medical Interpreter
EUROPEAN INTERPRETER SERVICES
01.2025 - Current
Office Clerk
St. Vincent's Hospital
06.2024 - 10.2024
Substitute Teacher
ESS
01.2023 - 05.2023
Customer Service Representative
Concentrix
01.2022 - 04.2022
Sales Associate
Mens Wearhouse
02.2021 - 07.2021
Front Desk Receptionist
Florida State College at Jacksonville
02.2019 - 02.2021
Food Service Worker
Mayo Clinic
08.2018 - 08.2018
Associate of Science - Professional Pilot Technology
Florida State College