MOHAMMED ALI
Collierville,TN
Summary
Collaborative Project Manager/Product Manager highly skilled with hands on 15+ years of IT experience in the space of Business, Technical and Human Resources. Top Performer with an ability to partner with execute teams to define and develop solutions. Skilled in Project and Program Management to efficiently manage customer deliverable Major Strength to create cross-functionality framework designs to drive effectiveness. Experience in Scrum Master, Business Analysis, and Project Management skills such as Agile and Waterfall Methodologies, Requirement Gathering, Gap Analysis, Preparation and Translation of BRD & FSD, Client Coordination. Extensive experience in Human Resourcing solutions including Recruitment, RMG (Resource Allocation), Core HR Concepts like Appraisals, Compensation and Benefits, Training solutions and Exit formalities. Extensively worked in Banking and Financial Services, Credit Systems, Retail Logistics & E-commerce, B2B Payment systems, Reconciliation and Accounting, Payment Processing, Data warehousing, Data Center Migration and ETL Reporting Business Analysis Domains. Very Good Application Knowledge of Salesforce. Proficient in tools like JIRA, Clarity, Rally, MS Visio, MS Project, etc. Extensive working experience and understanding of Java/J2EE, API’s, Webservices using SOAP/REST application development Proficient in Automation and Functional Testing, Database Testing, API, and Performance Testing on Web based application and Client/Server based applications. Experienced in defect analysis, root cause analysis, requirement analysis, documentation and testing of Client-Server, Multi-tier, Web, and GUI applications. Extensive knowledge in working with agile methodology, Scrum sessions, Sprints as a part of the team with shared aim and shared responsibility. Extensive knowledge in working with Waterfall methodology as a part of the team with shared aim and shared responsibility. Proficient in using ALM, RTC, Rally and Version One for identifying, logging, tracking and escalating bugs. Experienced on writing SQL queries to extract data from various source tables to perform database testing. Experienced in developing and executing automation Regression testing Web services and API (SOAP UI, POSTMAN).
Overview
22
22
years of professional experience
Work History
Project Manager/Program Manager
ATOS SYNTEL INC, FedEx Services
Memphis, TN
02.2019 - Current
- Compatible Provider Certification and Label Certification
- Manage Onsite and Offshore Certification leads with technical guidance on Web Services - XML (SOAP UI), API (Postman), FedEx Ship Manager Server (FSMS) and SAP Business One Integration
- Manage Implementation and end to end Production Releases (Corporate Load Releases) for over 12 Internal Clients, with post load support
- Designed, Developed and Integrated the Configuration and System Workflows for over 12 FedEx Shipping Clients
- Manage, Design, Implement and support Shipping Frameworks (with a 1 day SLA) for over 400 Compatible customers of FedEx
- Manage Process and Configuration Documents involving Designing the end to end FedEx Offline and Online System Process and Configurations present to the FedEx VPs every quarter
- Worked closely with FedEx Customers and directly worked with FedEx external Vendors like Manhattan, Walgreens, Costco, and Internal FedEx clients to own, manage, and direct multiple programs from initiation to execution that provides FedEx Compatible Certification portfolio an Annual Turnover of 1.2 B and Increasing YOY
- Other QA members to define test requirements and developed test cases based on the Business requirements and System requirements
- Manage the Functional testing, Regression Testing, Integration Testing for all Shipping Clients
- Extensive experience in providing Human resource solutions which includes Training and mapping of essential services in Workday required by the FedEx compatible Providers
- Played the role of Product owner to formulate technical user stories, Manage and Coach Functional and Agile Teams
- Involved in the design and implementation phases for Learning management Systems through Workday
- Provide Project Management expertise, with contribution to cross-functional process of prioritization including engagement in continuous discoveries of new process techniques in Product framework designs and validations
- Manage and Provide Technical Support for over 200 Labels Customers for FedEx Services
- Manage Data Security, Branding and Compliance check for each of the Certification Processes
- Publish Weekly Metrics to the FedEx Management which includes shipping run rates, production releases and impediments management data
- Manage writing Automation Test Cases, led the Offshore Team for on-the-job Trainings provided on Python, Cucumber and Java for automating a critical Labels validation process by developing the online Validation Tool
- Performed functionality and regression testing during the various phases of the application using SOAP UI
- Implemented Behavior Driven Development (BDD) framework using Cucumber
- Used Team collaboration tool for tracking requirements and communicating them to the team during the test process and translated the information to test procedures
- Analyzed the gap between actual and expected results and reported bugs using VersionOne tool
- Responsible for leading the efforts on managing test cases, reports, tracking test cases and defects prioritization with HP ALM
- Involved in Back-end testing using POSTMAN, SOAP UI, SQL quires
- Used SQL Queries to perform Back End Testing for Oracle data bases
- Involved Web service Automation framework using Python
- Developed Web Service Automation Scripts, Execution and Analysis Test Results using a Hybrid Framework in Rest Assured
- Used Jenkins as a Continuous Integration server to configure with GitLab and Maven
- Manage Onsite and Offshore Certification leads with technical guidance on Web Services - XML (SOAP UI), API (Postman) and FedEx Ship Manager Server (FSMS)
- Environment: XML, JSON, Java, Cucumber, Postman, SOAP UI, SQL Developer, Oracle, SharePoint , Salesforce, VersionOne, MS Project , MS Vision and MS Office.
Test Manager
ATOS SYNTEL INC, State Street Corporation
Boston, MA.
02.2017 - 02.2019
- Data Strategy Enterprise Service Platform, Migration
- Worked closely with developers and other QA members to define test requirements and developed test cases based on the Business requirements and System requirements
- Assisted product owners/scrum masters on Backlog Refinements, Sprint planning, Release planning, Retrospective, and all Agile ceremonies
- Managed the E2E test execution in AGILE (RTC) with major focus in Estimation, Sizing and Planning and project documentation including Burn down charts, UAT Signoffs and Production Releases
- Communications with the Business and the Technical teams in terms of the test progress and execution (through RTC)
- Worked closely with the Data Management team performing Data Analysis to understand and transform the data structures and the replication process from Sql Server, Sybase and Oracle into ESP (Enterprise Service Platform, State Streets Proprietary Tool)
- Overall test delivery owner and SME of business processes
- Assisted PO on business testing
- Involved in identifying the Automation Test Cases
- Involved into peer review and implemented Review comments
- Involved in Functional testing, Regression Testing, and cross browser testing across various browsers
- Used RTC for tracking requirements and communicating them to the team during the test process and translated the information to test procedures
- Analyzed the gap between actual and expected results and reported bugs using RTC application
- Executed test cases manually test cases logging defects in RTC
- Responsible for leading the efforts on managing test cases, reports, tracking test cases and defects prioritization with RTC
- Involved in Back-end testing using SQL quires
- Performed functionality and regression testing during the various phases of the application using UFT
- Developed a Data Driven Framework using Selenium WebDriver
- Involved in User acceptance testing of the application
- Responsible for Testing Web Services requests using SOAP
- Handled the tasks of developing testing procedures to provide support to mobile browsers and devices
- Made effective tracking, status reporting like Daily and Weekly Status Reports for senior leaderships
- Generated Weekly Reports, Defect Reports and Customized Summary Reports
- Participated in various meetings and discussed Enhancements and Modification Request issues
- Environment: SQL Server, Oracle, Toad Data Point, Squirrel, Putty, UFT, JMeter, MS Visio and RTC
HR Leader
Net Employment Services
06.2010 - 01.2018
- End to End HR Business Partner of Fulltime and Contractual Resources
- Have built the complete SAP, Oracle Apps and Data warehousing practice apart from handling other skills like
- C++, Java etc
- Heading the recruitment team comprising of 5 associates
- Managing end to end Performance management process
- Planned and carried out various employee engagement initiative for BU
- Responsible for overall HR operations
- Responsible for Training metrics - minimum man days, mandatory training programs, reporting of effectiveness
- Closely working with Leadership team to carry out HR Strategies, HR initiatives, Town halls etc
- Instrumental in setting up new employee’s orientation program
Business Analyst/Test Manager
ATOS SYNTEL INC, American Express – GBT
Salt Lake City, UTAH
11.2015 - 02.2017
- Manual process of booking Affiliate expenses/charges lacks controls, validations and is prone to errors
- Storage of Affiliate data, increase efficiency and accuracy by automating data inputs
- Deliver flexibility, scalability by developing administrative tools and Provide transparency and governance through audit trails and reports
- Performed E2E BSA for ALL the projects and Coordinate in preparing, updating, and maintaining ‘Amex Proprietary SDLC methodology ‘(SDLC2.0) Documentation (Project Charter, Project Execution Plan, Requirements & Use case Specification, Test Strategy, Solution Architecture, Test Report and Project Performance Report)
- Coordinated, identified, and developed requirements based on High Level Business Needs and Create process maps to identify high level requirements in Visio (SIPOC), evaluate processes/SLAs, assist in migration of processes, identify gaps, and provide efficient solutions
- Created implementation plan and obtain approvals required prior to the implementation into production environment
- Overall test delivery owner and SME of business processes, analytical and technical expertise in assigned portfolio applications; worked in conjunction with application test manager
- Maintained requirements in Rally, create behavior diagrams in Visio, and review project requirement demonstrations
- Performed business testing of the applications according to the client’s requirements, Generating SQL queries to test the functionalities by ensuring the data validity and Creation of Test Cases, Defect suites in Rally and review/guiding the Business on UAT and Preparing UAT Report for technology partner and Business approvals
- Involved in DB management with replication solutions in ETL
- Environment: Dot Net, Oracle, Netezza, SharePoint and Rally
Test Lead and Operations Manager
ATOS SYNTEL PVT LTD
07.2013 - 11.2015
- Worked closely with developers and other QA members to define test requirements and developed test cases based on the Business requirements and System requirements
- Assisted product owners/scrum masters on Backlog Refinements, Sprint planning, Release planning, Retrospective, and all Agile ceremonies
- Managed the E2E test execution in AGILE (RTC) with major focus in Estimation, Sizing and Planning and project documentation including Burn down charts, UAT Signoffs and Production Releases
- Communications with the Business and the Technical teams in terms of the test progress and execution (through RTC)
- Worked closely with the Data Management team performing Data Analysis to understand and transform the data structures and the replication process from Sql Server, Sybase and Oracle into ESP (Enterprise Service Platform, State Streets Proprietary Tool)
- Overall test delivery owner and SME of business processes
- Assisted PO on business testing
- Involved in identifying the Automation Test Cases
- Involved into peer review and implemented Review comments
- Involved in Functional testing, Regression Testing, and cross browser testing across various browsers
- Used RTC for tracking requirements and communicating them to the team during the test process and translated the information to test procedures
- Analyzed the gap between actual and expected results and reported bugs using RTC application
- Executed test cases manually test cases logging defects in RTC
- Responsible for leading the efforts on managing test cases, reports, tracking test cases and defects prioritization with RTC
- Involved in Back-end testing using SQL quires
- Performed functionality and regression testing during the various phases of the application using UFT
- Developed a Data Driven Framework using Selenium WebDriver
- Involved in User acceptance testing of the application
- Responsible for Testing Web Services requests using SOAP
- Handled the tasks of developing testing procedures to provide support to mobile browsers and devices
- Made effective tracking, status reporting like Daily and Weekly Status Reports for senior leaderships
- Generated Weekly Reports, Defect Reports and Customized Summary Reports
- Participated in various meetings and discussed Enhancements and Modification Request issues
- Environment: SQL Server, Oracle, Toad Data Point, Squirrel, Putty, UFT, JMeter, MS Visio and RTC
HR Leader
ATOS SYNTEL PVT LTD
06.2010 - 07.2013
- Responsible for End-to-End HR for the BU- Resource Management, Recruitment
- Performance Management etc
- Head – Business HR, led the employee development function for large business units with 4000+ as total employee size in these units spread across Locations
- As part of the HR organization’s leadership team involved in driving the organization through a volatile market environment while improving productivity, core capabilities and global market
- Presence
- Team size of 7
- Performance Management- Design & Implementation of Performance Management System
- Managing Career Plans, Talent Conclaves- Normalization /Bell-curve distribution, Leave and Attendance Management Solutions
- Organization Structure, Job Analysis/Evaluation & Role definitions and other Orgn
- Design issues
- HR support and counsel to the management team to ensure human resource objectives are aligned with business strategic goals through effective employee relations, compensation, staffing, organizational development and change management strategies
- Responsible for operational efficiency in HR Operations
- Play operational/tactical roles in solving high impact issues
- Building HR team with focus on high internal customer satisfaction
- Achievements in the role:
- Effectively managed growth of Testing Horizontal from 400 to 2500 headcount in 2 years’ time
- Improved Margins
- Design and implement the Talent Management framework
- Received Best performer award twice
- Appreciation by customer for ramp up of 1000 resources.
Associate Consultant
Talent2 Singapore
02.2007 - 12.2007
- Major involvement in Sourcing Candidates for the Permanent IT Openings of All Investment Banking Clients in Singapore
- Good Strength in Head Hunting and Mapping of Candidates
- Used Extensive Search Techniques for Sourcing
- Networking and building strong relationship with the Existing and Prospective Candidates
- Excellent Understanding and Effective Utilization of the Recruitment Applications and Processes
- Actively involved in all Recruitment - HR Functions like Conducting Interviews, Advertisement Postings, Arranging Walk-ins and Maintain a good Rapport with the Client.
Assistant Manager – HR Generalist and Recruitment
Emerio Corporation Singapore
09.2005 - 02.2007
- My profile consists of sourcing & delivering the right talents on right time for the resource requirement Specifications quoted by the Business Managers and Project / Hiring Managers
- Have been involved in full life cycle recruitment process
- Identified & recruited suitable candidates from Asia Pac regions, Australia, Middle East, US/Canada & Europe
- Screening & Short listing of the profiles
- Conducting first level of technical screening
- Scheduling & follow-up on pre / post interviews
- Negotiating on Salary & explaining the tax structures
- Probing into all areas of the candidate to check his/her credibility, reliability & fullest commitment level on the Job
- Coordinating on Offer formalities & Filing VISA
- Ensuring the comfort ability of candidates & the company by maintaining Spontaneity
- Ways of Sourcing includes Direct Sourcing - Job-Portals / Website Ads, Internal Employee referrals, Employment Agencies & Cold Calls
- Maintaining pro-active database consisting of a pool of IT Resources on varied skills sets based upon, repeat needs in the projects
- Possess good understanding of all various IT Requirements & Niche IT Skill Sets
- Leading a Team of 3 Recruiters and managing the entire recruitment processes of the Resources recruited by my team
- (Promoted As a Deputy Manager - HR on Oct 2006.)
- Extensive Exposure in Banking Domain Recruitment
- HR Activities:
- End to end HR responsibilities like induction of new joiners, goal setting, performance management, employee relations, critical issue handling, compensation review, benefits administration, retention, and separation etc
- Payroll Administration
- Performance Management
- Immigration and Visa Filing
Sr Resource Executive
Caritor India Pvt. Ltd, Solutions India Pvt. Ltd
02.2005 - 09.2005
- Resourcing
- Handling all ERP recruitments
- Taking care of all activities from Entry to exit of employee
- Setting up RMG and HR guidelines and SLA's and ensuring things happen as per the policies and process
- Handle the entire MIS for the organization in terms of Recruitment.
Senior Hr. Lead
VIT Consultancy Pvt Ltd
03.2004 - 02.2005
- Is a group company of the leading IT Consultancy Company in Singapore named A-IT Software Services Pvt Ltd, which has an annual turnover of $50 million & has more than 900 working IT professionals
- Recruitment and Head Hunting done effectively on various skills
- Extensive use of referrals, Internet, online, and database Resources to search for candidates
- Efficient means of creating and maintaining the data bank
- Initial screening of candidates (assessing their communication skills, confidence level and expectations)
- Verifying the facts mentioned by the candidates in their resume
- Interacting with the candidates Understanding their projects & requirements
- Organizing Technical Interviews
- Enhancing the Relationship with the Existing candidates.
HR Executive
Connected Consultancy
09.2001 - 03.2004
- Identify and assist in recruiting the right professionals
- Co-ordinate and organize walk-in interviews (Client)
- Resource allocation Effectively handle the day-to-day operations of the region
- Take up headhunting assignments on a regular basis for rare skills
- Organizing Client Interviews Keep candidate posted with the feedback from clients
- Preparation of monthly reports for the clients about the status of
- Different candidates sent to them
Education
Master of Business Administration - Systems
University of Madras
Bachelor of Commerce - undefined
University of Madras
Software Engineering Diploma - undefined
APTECH Madras
Skills
TECHNICAL PLATFORMSundefined
Timeline
Project Manager/Program Manager
ATOS SYNTEL INC, FedEx Services
02.2019 - Current
Test Manager
ATOS SYNTEL INC, State Street Corporation
02.2017 - 02.2019
Business Analyst/Test Manager
ATOS SYNTEL INC, American Express – GBT
11.2015 - 02.2017
Test Lead and Operations Manager
ATOS SYNTEL PVT LTD
07.2013 - 11.2015
HR Leader
Net Employment Services
06.2010 - 01.2018
HR Leader
ATOS SYNTEL PVT LTD
06.2010 - 07.2013
Associate Consultant
Talent2 Singapore
02.2007 - 12.2007
Assistant Manager – HR Generalist and Recruitment
Emerio Corporation Singapore
09.2005 - 02.2007
Sr Resource Executive
Caritor India Pvt. Ltd, Solutions India Pvt. Ltd
02.2005 - 09.2005
Senior Hr. Lead
VIT Consultancy Pvt Ltd
03.2004 - 02.2005
HR Executive
Connected Consultancy
09.2001 - 03.2004
Master of Business Administration - Systems
University of Madras
Bachelor of Commerce - undefined
University of Madras
Software Engineering Diploma - undefined
APTECH Madras
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