Proven track record in transportation and logistics, demonstrated at Safi Transportation and Gurman Trucking Inc, where I ensured zero accidents through adherence to safety protocols and efficient route coordination. Excel in high-stress situations, showcasing strong work ethic and self-motivation. Skilled in safe driving and effective communication, I consistently achieve timely deliveries and high customer satisfaction.
Hi, I’m
Mohammed Ali
Saint Cloud,MN
Summary
Overview
13
years of professional experience
Work History
Gurman Trucking Inc
Truck Driver
10.2024 - 11.2024
Job overview
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Safi Transportation
Dispatcher
09.2023 - 12.2023
Job overview
- Answered phone calls and responded to customer emails.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Monitored vehicle locations to coordinate timely arrivals.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Scheduled deliveries and pickups according to customer needs.
- Assisted in resolving customer complaints and grievances.
Salma Group Of Companies
Sales Manager
01.2018 - 03.2021
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Ethiopian Somali Regional State Water Resource
Water Resource Administration Officer
05.2015 - 09.2017
Job overview
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
- Prepared working papers, reports and supporting documentation for audit findings.
- Collected and reported monthly expense variances and explanations.
Abajifar Home Care
Home Care Provider
01.2012 - 06.2016
Job overview
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Transported clients for medical and personal outings.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Education
Jimma University Ethiopia
Bachelor of Science from Natural Resource Management
06-2014
University Overview
- [Number] GPA 2.81
- [Jimma university somali student association] Member
Jigjiga Senior And Secondary SchoolJigjiga, Ethiopia
High School Diploma
02-2011
University Overview
Jigjiga Senior And Secondary SchoolJigjiga, Ethiopia
High School Diploma
09-2009
University Overview
Ahmed GurayJigjiga, Ethiopia
GED
01-2005
University Overview
Skills
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Management accounting
- Cost control
- Cash flow management
- Accounts receivable management
- Office management
- Documentation and control
- Water utility management
- Forest management planning
- Natural resource management
Accomplishments
Accomplishments
- Earned Class A Doubles, Triples Endorsements.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of [10 members] in the development of [Community based training program] Implemented at Jimma University by engagement in problem identification, awareness raising and land rehabilitation as community service .
Languages
English
Professional Working
Timeline
Truck Driver
Gurman Trucking Inc
10.2024 - 11.2024
Dispatcher
Safi Transportation
09.2023 - 12.2023
Sales Manager
Salma Group Of Companies
01.2018 - 03.2021
Water Resource Administration Officer
Ethiopian Somali Regional State Water Resource
05.2015 - 09.2017
Home Care Provider
Abajifar Home Care
01.2012 - 06.2016
Jimma University
Bachelor of Science from Natural Resource Management
Jigjiga Senior And Secondary School
High School Diploma
Jigjiga Senior And Secondary School
High School Diploma
Ahmed Guray
GED
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