Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Operation Manager
Vehitra Tech. W.L.L.
01.2018 - 08.2022
Managing the team connections with car rental suppliers regarding fleets, T&C, and rate updates ensuring the bookings are accepted and the customers receive their booked cars
In charge of managing drivers and vehicles and making sure that the products reach points A to B on the delivery website to guarantee customer satisfaction Ran 2 Car rental websites and 1 Delivery website.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Partnered with vendors and suppliers to effectively manage and budget.
Trained new employees on proper protocols and customer service standards.
Operations Excutive
Vehitra Tech W.L.L
04.2017 - 01.2018
Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Collaborated on operational support tasks to achieve common goal.
Set clear goals to monitor targets and offered real-time input on performance and motivation.
Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
Efficiently and effectively identified and solved all problems that impacted direction of business.
Education
Bachelor of Science - Computer And Communications Engineering
Ahlia University
Bahrain
12.2016
Microsoft Official Course 20410: Installing And Configuring Windows Server 2012 -
Ahlia University
Skills
Management Skills
Creativity
Work under pressure
Team worker
Critical Thinking
Leadership and Supervisory Skills
New Business Development
Process Improvement
Communication
Customer Service Management
Training Management
Flexible
Languages
English
Arabic
Volunteering Experiences
University events
Animania 2016, 2017
IGN 2016, 2017
Bahrain Gaming Experience 2016
Otaku Con 2017
IronMan 2016/2017
Timeline
Operation Manager
Vehitra Tech. W.L.L.
01.2018 - 08.2022
Operations Excutive
Vehitra Tech W.L.L
04.2017 - 01.2018
Bachelor of Science - Computer And Communications Engineering
Ahlia University
Microsoft Official Course 20410: Installing And Configuring Windows Server 2012 -
Business Development Specialist at Prime Solutions & Services W.L.L & Prime Park Services W.L.LBusiness Development Specialist at Prime Solutions & Services W.L.L & Prime Park Services W.L.L