MOHAMMED ALOBAIDI
Richmond,TX
Summary
A result oriented, self-motivated and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
General Manager
Hook Fish And Chicken
01.2021 - 12.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Manage staff and business objectives.
- Manage the workforce in the restaurant with responsibility to recruit, interview, select, hire and train team members; plan, direct and evaluate their work; set and adjust their hours of work; handle complaints and discipline; and performance management including make decisions regarding promotions, discipline, terminations and other changes in status.
- Create a positive workplace environment by setting the tone with our Vision and Culture of the organization for both the guests and team members.
- Establish open communication practice with restaurant and expectations of guest service levels and contributions by each team member role.
- Contribute to team effort by accomplishing related results as needed.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Correctly calculated inventory and ordered appropriate supplies.
Audit Agent
4MA Construction LLC.
08.2018 - 01.2021
- Followed up on customers' inquiries to assess satisfaction with provided solutions.
- Handled and promptly resolved customer complaints with punctual, polite to maintain professional relationships.
- Managed and filed contracts, invoices and other documents.
- Audit financial records and create reports.
- Coordinate and collaborate with other departments to generate and complete patients files.
- Contacting the insurance company upon completing the patient file to verify and confirm the eligibility of the patient, forwarding the file to the billing department.
- Utilize administrative work and computer skills.
- Handling large cases and solve complex issues.
Security Officer
Andy Frain Services Inc.
06.2016 - 08.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
Assistant Team Leader
Universal Security LLC
06.2010 - 08.2015
- Managed team workload to reach targets for specific tasks.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Worked with customer service to handle escalated customer issues.
- Coordinate with the local government to enable military missions in Iraq.
- Provide support to executives and help overseeing business operations.
- Developed process improvements and offered actionable solutions to correct recurring issues.
- Used advanced features of Microsoft Office to complete all necessary reports for senior management review.
Education
High School Diploma -
Al-Qadisiyah
Baghdad, Iraq 05.2007
Skills
- Global Solutions
- Cross-Functional Team Management
- Product Development
- Networking Abilities
- Project Management
- Communication Skills
- Customer Experience
- Administrative Skills
- Problem-Solving Skills
- Negotiation and Conflict Resolution
- Office Management
Languages
English
Arabic
Russian
Timeline
General Manager
Hook Fish And Chicken
01.2021 - 12.2021
Audit Agent
4MA Construction LLC.
08.2018 - 01.2021
Security Officer
Andy Frain Services Inc.
06.2016 - 08.2018
Assistant Team Leader
Universal Security LLC
06.2010 - 08.2015
High School Diploma -
Al-Qadisiyah
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