Mohammed Alsafori
Columbus,OH
Summary
Resourceful Supervisor known for high productivity and efficient task completion. Specialize in team leadership, conflict resolution, and operational oversight. Excel in communication, problem-solving, and adaptability to ensure smooth operations and workplace harmony. Committed to fostering positive work environments and achieving goals through effective supervision and staff engagement.
Seasoned Supervisor with history of effectively managing teams and overseeing operations. Skilled in identifying areas for improvement, implementing new processes, and fostering staff development. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities. Previous roles demonstrate significant positive impacts on workflow efficiency and team productivity.
Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Versatile Business Operations Specialist with background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
14
14
years of professional experience
Work History
Security Officer
Allied Universal Security Services
06.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concer
Supervisor
GardaWorld Protective Services
06.2021 - 08.2024
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Created new strategies for improving customer service standards within the organization.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Tracked progress on projects and provided timely feedback to staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
Team Leader
UGN
08.2019 - 05.2021
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Ensured compliance with all safety regulations in the workplace.
- Assigned projects and distributed tasks to team members as per area of expertise.
Team Leader
Walmart
11.2017 - 05.2019
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Ensured compliance with all safety regulations in the workplace.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Reviewed completed work to verify consistency, quality, and conformance.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
Team Leader
The medallion club
11.2014 - 11.2017
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Created training materials and conducted group trainings on new processes or procedures.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Maintained a positive work environment that promoted collaboration between team members.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Established clear expectations for employees, providing guidance when needed.
- Collaborated with other departments to ensure alignment of goals across teams.
Supervisor
Accel inn
12.2012 - 10.2014
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Created new strategies for improving customer service standards within the organization.
Security Supervisor
Noor Islamic Cultural Center
12.2010 - 11.2012
- Reviewed incident reports submitted by subordinates for accuracy and completeness.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Organized regular meetings with key stakeholders providing updates on recent developments in Security operations.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Performed periodic testing of fire alarm systems throughout the facility ensuring functionality at all times.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
- Interacted regularly with other departments within the organization to promote collaboration between teams.
- Assessed current Security processes and procedures periodically making adjustments as needed in order maximize efficiency.
Education
GED -
Columbus Global Academy
Columbus, OH10-2015
Skills
- Observation , communication skills, problem-solving abilities, and knowledge of security protocols and procedures And taken care of my job I love to do security office been doing it for long time and still doing with love to working team work respect honesty kindness on time help answering questions anything need to be done and more about security supervisor and team leader and more thanks
- Organization and Time Management
- Supervision and leadership
- Social Perceptiveness
- Conflict Resolution
- Relationship Building
- Problem-Solving
- Organizational
- Leadership
- Training & Development
- Computer
- Access control
- Security management
- Incident investigation
- CCTV operation
- Security training
- Alarm monitoring
- Surveillance systems
- Workplace safety
- Emergency management
- Relationship building and management
- First aid certified
- Reliability
- Reporting
- Emergency response
- Security operations experience
- Dispatch
- CCTV monitoring
- Traffic control
- Incident reporting
- Complex Problem-solving
- Radio communication
- Bagging inspection
- X-ray machine operation
- Team leadership
- Access systems and patrol
Accomplishments
- Successfully completed two-week security training program.
- Documented and resolved [Issue] which led to [Results].
Languages
English
Arabic
Timeline
Security Officer
Allied Universal Security Services
06.2023 - Current
Supervisor
GardaWorld Protective Services
06.2021 - 08.2024
Team Leader
UGN
08.2019 - 05.2021
Team Leader
Walmart
11.2017 - 05.2019
Team Leader
The medallion club
11.2014 - 11.2017
Supervisor
Accel inn
12.2012 - 10.2014
Security Supervisor
Noor Islamic Cultural Center
12.2010 - 11.2012
GED -
Columbus Global Academy
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