MOHAMMED ALSHAAR PMP|CSM|CSPO

Project Manager, Business and IT Solutions Consultant, with over a decade of expertise in strategic IT leadership and project management. Leading digital transformation and optimizing processes across diverse industries, managing multi-million-dollar budgets, and leveraging data-driven insights for enhanced operational efficiency. Passionate about aligning technology with business goals to create innovative solutions and future-ready organizations.

• PMI - Project Management Institute, PMP - Project Management Professional, 2022 - 2026
• Scrum Alliance, CSM - Certified Scrum Master, 2023 - 2026
• Scrum Alliance, CSPO - Certified Scrum Product Owner, 2023 - 2026

• Dental IT Sac, Project Manager & IT Consultant - Commercial Services, California, California, 10/01/23, Present, Analyzed business needs for dental e-commerce and IT projects, generating a strategy based on goals, prioritization, budget and timelines with each client accordingly., Implemented IT solutions across diverse industries, enhancing operational efficiency, streamlining email management, and ensuring scalability., Partnered with cross-functional teams to deliver measurable improvements in e-commerce platforms, focusing on user experience and process efficiency., Engaged stakeholders to gather requirements, translating them into actionable plans that align with business objectives and technical capabilities., Utilized project management tools like JIRA and Confluence to track progress, manage timelines, and ensure successful project delivery., Led efforts to refine business processes, implementing best practices that reduced costs and increased productivity across IT operations.
• MHG - Mohammed Hilal Group, IT Projects Manager, Head of IT - Commercial Services, Dubai, Dubai, 03/01/22, 03/01/23, Directed end-to-end IT operations, driving digital transformation across infrastructure, cybersecurity, business analysis, and project management for a luxury retail company with over 1,000 employees., Successfully led cross-functional teams to deliver major initiatives, including M365 Migration, ERP (D365, Oracle), CRM (Salesforce), Power BI implementation, and a comprehensive IT Retail POS upgrade, all aligned with business objectives., Championed Agile methodologies and DevOps practices, integrating JIRA for project tracking and enhancing collaboration across teams to increase project delivery speed and quality., Leveraged Power BI and advanced analytics to provide actionable insights, driving data-informed decisions that improved operational efficiency and customer experience., Managed an IT budget of over $6 million, achieving 20-30% savings through strategic OPEX and CAPEX planning, vendor negotiations, and cost optimization., Recruited, mentored, and led a high-performing IT team of 15+ professionals, fostering a culture of continuous learning and innovation., Established IT governance frameworks, developed SOPs, and ensured compliance with industry standards, enhancing operational resilience and risk management.
• Creative Group - Abu Dhabi Department of Culture & Tourism, Senior Business Consultant - Government Services, Abu Dhabi, Abu Dhabi, 11/01/21, 03/01/22, Analyzed and identified evolving business requirements, ensuring alignment with strategic objectives for the Abu Dhabi Department of Tourism., Developed and customized a JIRA-based project management system to streamline coordination between the internal development team and the client, enhancing project efficiency., Created comprehensive business analyses, identifying challenges, opportunities, and solutions to drive project success., Partnered with Technical Analysts and internal teams to ensure a clear understanding of technical specifications and project goals, facilitating smooth execution., Utilized Agile practices by creating epics and user stories in JIRA and managing product requirements in Confluence, supporting iterative development and continuous improvement.
• PwC, PricewaterhouseCooper - Abu Dhabi TAMM, Project Manager Consultant - Government Services, Dubai, Dubai, 06/01/21, 11/01/22, Led a high-performing development squad of 8-10 members, contributing to one of the 25 strategic TAMM Journey projects for the Abu Dhabi Government, driving digital transformation initiatives., Spearheaded Agile coaching across all 25 development squads, standardizing SCRUM methodology to ensure consistent framework, CRM, and application development across the entire TAMM Journey program., Facilitated workshops and discovery sessions with key stakeholders, including ADDA, ADGE, TAMM, and PwC, to define and refine customer journeys, ensuring alignment with strategic objectives., Collaborated closely with Product Owners to balance stakeholder requirements, ensuring deliverables met timeline and quality standards while optimizing resource allocation., Focused on maintaining high-quality outputs and continuous improvement, leveraging Agile practices to optimize team performance and project outcomes.
• Flash Entertainment - Abu Dhabi (DCT, ADSC, ETHARA), Senior Business Consultant - Government Services, Abu Dhabi, Abu Dhabi, 11/01/18, 05/01/21, Directed business analysis for the DCD Abu Dhabi Government Project, overseeing a 450M AED budget and aligning initiatives with strategic goals., Leveraged a hybrid approach combining Lean, Six Sigma, Agile, and Scrum frameworks to enhance project efficiency and quality., Spearheaded Salesforce CRM optimization, from requirements gathering and process analysis to user training, leading to enhanced system performance and adoption., Managed agency partnerships to deliver customized solutions, achieving over 600K AED in cost savings through strategic vendor selection., Collaborated with stakeholders, including AFC and FIFA, to design and implement tailored IT solutions that met business requirements.
• Spirit Of 76 Fireworks, Senior Solutions Consultant & Business Analyst - Commercial Strategy Services, Columbia, Missouri, 07/01/16, 08/01/17, Directed a team of 5, including Developers and Business Analysts, to deliver IT solutions., Utilized JIRA and Confluence for requirements gathering, SOP analysis, and IT solution implementation., Enhanced business processes through workshops, Q&A, and workflow analysis; led optimization strategies., Advocated for new technologies and strategies, securing stakeholder support and successful adoption., Created training materials and delivered sessions; presented findings to senior executives; ensured comprehensive testing.
• State of Missouri - Department of Social Services, Principle Consultant & Business Analyst - State of Missouri - Department of Social Services, Jefferson City, Missouri, 04/01/14, 07/01/17, Conducted detailed analysis through document reviews, workshops, and Q&A sessions, translating stakeholder needs., Utilized a custom Agile approach to create and adapt project work plans, coordinating between business and technical teams to ensure clear communication and alignment., Created business workflows to generate technical requirements; managed integration impacts across various programs., Oversaw all stages of testing (Unit, Functional, System, UAT) across development, test, and production environments to ensure quality and performance.

Citizenship: US Citizen