MOHAMMED ALSHAMMARI
Flagstaff,AZ
Summary
Enthusiastic Sales Clerk bringing almost nine years of retail experience. Knowledgeable in money handling, merchandising and customer service. Dedicated Bookkeeper who leverages initiative and resourcefulness to deliver excellence in meeting business objectives.
Overview
8
8
years of professional experience
Work History
All Purpose Clerk
Kroger Co.
09.2018 - 04.2024
- Improved customer satisfaction by providing efficient and accurate service in various departments.
- Assisted customers with product selection, ensuring a positive shopping experience.
- Maintained a clean and organized store environment for maximizing customer comfort and safety.
- Contributed to increased sales by effectively stocking shelves and displaying merchandise.
- Processed customer transactions quickly, accurately, and with excellent customer service skills.
- Managed inventory levels by conducting regular audits and maintaining proper stock rotation procedures.
- Assisted in loss prevention efforts through vigilance and adherence to company policies.
- Participated in training sessions for improved job performance and knowledge of store procedures or policies.
- Crosstrained in multiple departments for increased versatility as an All Purpose Clerk within the store setting.
- Exceeded productivity goals by prioritizing workloads effectively during peak hours of operation.
- Demonstrated adaptability by taking on additional responsibilities during times of staff shortages or high-volume periods.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Interacted with customers by phone, email, or in-person to provide information.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Assisted with onboarding of new employees.
Sr. Logistic Associate
Harbor Freight Tools
03.2018 - 06.2018
- Copied, logged and scanned supporting documentation.
- Performed initial client assessment and analysis to begin research process.
- Responded to customer requests via telephone and email.
- Worked directly with store manager, logistic manager and sales manager to achieve and surpass our daily sales target.
- Verified data integrity and accuracy.
- Price new products and update all other product prices.
- Restock the store and make sure all shelf's are fully stocked.
- Participated in physical inventory counts every month.
- Set up and explained new membership contracts.
- Recommended alternative items if product was out of stock.
- Routinely answered customer questions regarding merchandise and pricing.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
Customer Service Representative
Circle K
10.2016 - 04.2018
- Accurately complete daily paperwork,
- assist in creating work schedules,
- receives and verifies vendor deliveries.
- Properly ring up all sales on a cash register,
- accurately count back change, handle money and other types of payment received for products sold.
- Assumes Store Manager Responsibilities when needed.
- Routinely answered customer questions regarding merchandise and pricing.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Served as the main liaison between customers, management and sales team.
- Recommended alternative items if product was out of stock.
- Developed reputation as an efficient service provider with high levels of accuracy.
- Helped drive sales goals and achieve monthly quotas.
- Maintained cleanliness and presentation of stock room and production floor.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
Education
Bachelor - Finance
Northern Arizona University
Flagstaff, AZ2020
Associate degree - accounting
College of Technology
Ha'il Saudi ArabiaSkills
- Expert in Microsoft's applications
- Data entry
- Report writing
- Clerical support
- Invoice Processing
- Cash handling
- Great customer service skills
- Extremely organized
- Able to work at a fast paced environment
- Self-motivated
- Team player
- Multi tasking
Timeline
All Purpose Clerk
Kroger Co.
09.2018 - 04.2024
Sr. Logistic Associate
Harbor Freight Tools
03.2018 - 06.2018
Customer Service Representative
Circle K
10.2016 - 04.2018
Bachelor - Finance
Northern Arizona University
Associate degree - accounting
College of Technology
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