MOHAMMED ALSUWAYDAWI
Manor,TX
Summary
SECURITY SUPERVISOR AT HIGH SCHOOL OF MANOR Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Diligent Security professional with2years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
20
20
years of professional experience
Work History
Security Officer
Allied Universal Security Services
05.2023 - Current
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Conducted pre-employment background checks on prospective hires as part of the organization''s commitment to maintaining a secure workforce environment.
- Interacted assertively but non-confrontationally with personnel and general public.
- Completed full building and grounds patrols and parking lot at the H.E.B.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Maintained detailed incident reports, providing clear documentation of events for management review and action planning.
- Participated in ongoing professional training, staying current on industry trends and best practices for armed security officers.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
- Assessed evolving security threats and trends, proactively adjusting patrol patterns and strategies to maintain a safe environment.
- Conducted regular risk assessments to identify vulnerabilities and recommend necessary safety improvements.
- Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
- Wrote reports detailing visitors, incidents, and resolutions.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Responded quickly to emergency situations to assess and deflect issues.
- Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
SECURITY SUPERVISOR AT HIGH SCHOOL OF MANOR
Falcon Patrol
04.2022 - Current
- Assessed risks to mitigate potential consequences of incidents and develop plan to respond to incidents
- Communicated security status, updates and actual and potential problems, used established protocols
- Attended meetings, professional seminars and conferences to keep abreast of changes in executive legislative directives and new technologies impacting security operations
- Ensured efficiency and quality of security operations
- Responded to medical emergencies, bomb threats, fire alarms and intrusion alarms
- Managed security procedures for operations and processes across call centers
- Monitored security policies, programs and procedures to ensure compliance with internal security policies and applicable government security requirements, policies and directives
- Patrolled premises regularly to maintain order and establish security presence
- License, level 3 Armed Guard Security (Active)
- Assigned daily employee tasks and monitored activity and completion
TEAM LEAD OF ADVISORS-US ARMY
Threat Tec LLC, US Army
12.2019 - 02.2022
- Assessed risks to mitigate potential consequences of incidents and develop plan to respond to incidents
- Communicated security status, updates and actual and potential problems, used established protocols
- Attended meetings, professional seminars and conferences to keep abreast of changes in executive legislative directives and new technologies impacting security operations
- Ensured efficiency and quality of security operations
- Responded to medical emergencies, bomb threats, fire alarms and intrusion alarms
- Managed security procedures for operations and processes across call centers
- Monitored security policies, programs and procedures to ensure compliance with internal security policies and applicable government security requirements, policies and directives
- Patrolled premises regularly to maintain order and establish security presence
- License, level 3 Armed Guard Security (Active)
- Assigned daily employee tasks and monitored activity and completion
CUSTOMER SERVICE SUPERVISOR
Applied Materials Inc
01.2010 - 10.2017
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Worked with team members to improve performance and implement training updates
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
- Provide all training to US army before they deployed outside the country and meeting different Army on another country
- Payroll for all employees
- Security Clearance
- Suggested changes to standard operational and working practices, providing leadership needed to develop and implement continuous improvements
- Worked closely with directors, actors and playwrights to find interpretation most suited to role
- Learnt about characters in scripts and relationships to each other to develop role interpretations
- Coordinated team exercises and group discussions to increase training engagement
- Developed monthly reports complete with project timelines, corporate metrics, and productivity measurements
- Planned and arranged logistics required shipments
- Established and maintained professional relationships with carriers, warehouses, customers, and sales force
- Oversaw 58 employees through evaluations, scheduling and training
- Entered updates into oracle to record when shipments were received
- Designed warehouse layouts to maximize the usability of available storage space
- Provided smooth operations by maintaining communication with supervisors of other departments
- Managed logistics procedures, day-to-day workflow and employee performance to increase efficiency
- Oversaw and monitored the availability of stock products
- Led and managed projects to support logistics efforts and plans
- Implemented on-the-job training activities to cross-train employees on various tasks
- Researched issues to address shipping errors and packaging mistakes
- Utilized ordering, tracking and billing systems and associated processes
- Managed day-to-day logistics operations, including monitoring incoming deliveries and overseeing shipment
- Handled all departmental scheduling to maintain proper staffing for all shifts
INTERPRETER
GLS LTD
11.2003 - 07.2008
- Consulted specialized dictionaries, thesauruses and reference books to identify closest equivalents for nuanced terminology, words and phrases
- Attended training programs to improve professional knowledge and interpretation skills
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Education
UNIVERSITY OF BAGHDAD COLLEGE OF ENGINEERING
Associate of Arts - Cyber Security
Austin Community College
Austin, TX08.2024
Skills
Data entry
Team management
Training programs
Account management
File and data retrieval systems
Staff Leadership
Security Team Leadership
Security Procedure Implementation
Emergency Response and Management
Medical Emergency Response
Daily Status Reports
Fire Response
Threat and Vulnerability Analysis
Security Screening
Skilled customer service knowledgeable about monitoring metrics and maximizing team success in fast-paced settings
Performance- and quality-driven with 10 years of experience
Natural leadership talent with motivational approach
High-achieving Customer Service professional with supervisory experience and expertise in supporting logistic customer needs
Earnest in helping each person with knowledgeable, speedy assistance while balancing performance targets and business objectives
Talented Assistant Customer Service Manager offering expertise in resolving issues within set time limits
Excel at building customer loyalty and repeat business
Hardworking Assistant Customer Service Manager driven to exceed expectations and maximize customer satisfaction
10 years of professional experience in logistic
Versatile Assistant Customer Service Manager highly effective at conflict resolution and persuasive communication
Knowledgeable about quality assurance and training
Hardworking and reliable with excellent attention to detail
Reliable Assistant Customer Service Manager proficient in team and operational leadership
Enthusiastic about supporting business success
Background Checks
Team Player
Security operations experience
Security Guard License
Report Writing
Security Regulation Enforcement
Patrolling
Data Entry
Network Monitoring Software
Relationship building and management
Team Leadership
Government security clearance
Security Equipment Operation
Patrol operations
Military experience
Self-Defense
General security
Armed Security Guard Certification
Team Training
Interpreting procedures and instructions
Languages
Arabic
Full Professional
Timeline
Security Officer
Allied Universal Security Services
05.2023 - Current
SECURITY SUPERVISOR AT HIGH SCHOOL OF MANOR
Falcon Patrol
04.2022 - Current
TEAM LEAD OF ADVISORS-US ARMY
Threat Tec LLC, US Army
12.2019 - 02.2022
CUSTOMER SERVICE SUPERVISOR
Applied Materials Inc
01.2010 - 10.2017
INTERPRETER
GLS LTD
11.2003 - 07.2008
UNIVERSITY OF BAGHDAD COLLEGE OF ENGINEERING
Associate of Arts - Cyber Security
Austin Community College
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