Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Mohammed Amanullah

Buffalo,NY

Summary

Versatile and achievement-oriented professional with a strong background in transportation and retail management, notably as a Professional Taxi Driver for Self-employed. Excelled in route planning and customer service, enhancing passenger satisfaction and operational quality. Skilled in vehicle maintenance and problem-solving, demonstrating adaptability and safety awareness across roles. Achieved significant improvements in operational efficiency and customer engagement.

Industrious Taxi Driver trained in maintaining tight schedules, keeping vehicles in good working order and updating documentation every day.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

33
33
years of professional experience

Work History

Professional Taxi Driver

Self-employeed
09.1995 - Current
  • Arrived on time to customer appointments.
  • Upheld high standards of cleanliness, sanitation, and service.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Accepted payments and provided receipts for fares to keep accurate records of transactions.
  • Operated party vehicles, buses and town cars.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Offered above-and-beyond service to every rider to encourage repeat business.
  • Frequented high-volume areas such as airports and bars to pick up spontaneous fares.
  • Managed preventive maintenance on vehicle to maintain optimal condition.
  • Used mobile application to connect with customers, track distances and report locations.

Gift Shop Manager

Coney Island Amusement Park
10.1993 - 09.1995
  • Reported issues to higher management with great detail.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Orchard Worker

Forence Orchards
10.1991 - 10.1993
  • Used rotary or drop-type spreader over root zone area to fertilize orchard trees.
  • Handled vendor orders according to specifications.
  • Maintained healthy trees by pruning and checking for disease.
  • Removed brush, fallen fruit and trash to maintain clean and safe orchard.
  • Packed and loaded orchard harvests into appropriate boxes.

Education

High School Diploma -

Shakhipur Secondary School
Bangladesh
04-1986

Skills

  • Route planning
  • Safe driving
  • Defensive driving
  • Vehicle maintenance
  • Punctuality
  • Vehicle operations
  • Schedule coordination
  • Problem-solving
  • Maintenance
  • Safety awareness
  • Adaptable nature
  • Cleaning and sanitation
  • Point-of-sale system
  • Schedule management
  • Proper vehicle operations

Accomplishments

  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Increased profits by revamping scheduling, maintenance and driver procedures.
  • Resolved product issue through consumer testing.

Languages

Bengali
Native or Bilingual
English
Native or Bilingual

Timeline

Professional Taxi Driver

Self-employeed
09.1995 - Current

Gift Shop Manager

Coney Island Amusement Park
10.1993 - 09.1995

Orchard Worker

Forence Orchards
10.1991 - 10.1993

High School Diploma -

Shakhipur Secondary School

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Mohammed Amanullah