Mohammed Faiz Khan
staten island,NY
Summary
Skilled Pharmacy Operations Manager with a broad background in managing day-to-day pharmacy operations, improving workflow efficiency and ensuring regulatory compliance. Strong focus on patient services and team leadership, consistently driving high standards for quality care. Demonstrated capability of implementing process improvements that enhance productivity and reduce costs, contributing to overall business growth and profitability. Skilled Computer Technician with comprehensive experience in troubleshooting, repairs, and system installations. Strengths include diagnostic skills, customer service, and a solid understanding of computing hardware and software. Previous roles have seen consistent resolution of technical issues, ensuring optimal system performance and minimizing downtime.
Overview
5
5
years of professional experience
Work History
Pharmacy Operations Manager
Ocean Breeze Pharmacy
Staten Island, NY
06.2020 - Current
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
- Reviewed invoices from vendors for accuracy prior to payment processing.
- Maintained records management system to process personnel information and produce reports.
- Analyzed sales data to identify trends in product usage and developed marketing plans accordingly.
- Prepared annual budgets based on projected revenue growth projections.
- Mitigated regulatory risks by coordinating audits to comply with protocols.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted testing of software and systems to ensure quality and reliability.
- Integrated third-party applications with existing MS Office programs like Word or Excel for providing additional functionality to users.
- Analyzed workflows and established priorities for daily operations.
- Maintained knowledge of advances in information technology systems and applications.
- Configured and maintained Exchange Server, ensuring reliable email communications across the organization.
IT Support Engineer
Fidelity Funding
Staten Island, NY
02.2022 - 07.2023
- Coordinated with product and engineering teams to report software bugs and request new features based on customer feedback.
- Assisted customers with various types of technical issues via email, live chat, and telephone.
- Oversaw daily performance of computer systems.
- Created and implemented new troubleshooting processes, improving efficiency and customer satisfaction while reducing costs.
Collection Specialist
Mount Sinai Health System
New York, NY
01.2020 - 03.2021
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked with cross-functional teams to achieve goals.
- Completed routine maintenance and repair.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed day-to-day duties accurately and efficiently.
- Coordinated with medical professionals to provide appropriate follow up care for positive cases.
- Oversaw daily operations to maximize testing output and minimize patient processing times.
- Provided guidance on best practices for specimen collection and handling during pandemic conditions while ensuring patient privacy was maintained at all times.
Education
Bachelor of Science - Finance
College of Staten Island
Staten Island 06-2025
Bachelor of Science - Computational Science
College of Staten Island
Staten Island01-2025
Skills
- AWS services
- Test automation
- Microsoft office and outlook proficiency
- Microsoft office suite expertise
- Analytical thinking
- Strategic planning
- Revenue development
- Time management
- Risk assessment
- Leadership
- Problem-solving
- Decision-making
- Conflict resolution
- Calm under pressure
- Networking
- Flexible and adaptable
- Communication
- Microsoft office
- JavaScript and HTML5 knowledge
- Application software testing
- Work integrity
- System testing
- Software updates
Affiliations
- Certifications: Skilled in Python
- Language Learning: Proficiency or ongoing learning urdu and hindi
- Creative Pursuits: Photography, traveling
- accounting club
Languages
English
Full Professional
Urdu
Full Professional
Hindi
Full Professional
Accomplishments
- Owned 3 currently own 2 buisnesses
- first buisness exit in q4 of 2024
- car rental business located in Long Island
- restaurant located in Staten Island
- juice bar located in queens
Timeline
IT Support Engineer
Fidelity Funding
02.2022 - 07.2023
Pharmacy Operations Manager
Ocean Breeze Pharmacy
06.2020 - Current
Collection Specialist
Mount Sinai Health System
01.2020 - 03.2021
Bachelor of Science - Finance
College of Staten Island
Bachelor of Science - Computational Science
College of Staten Island
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