Overview
Work History
Education
Skills
Timeline
Generic

Mohammed Fayaj

Queens Village

Overview

1
1
year of professional experience

Work History

Asset Protection Service Representative

Gap Inc.
Queens
01.2025 - 03.2025
  • Provided Asset Protection support across multiple Gap Inc. brands, including Gap, Banana Republic, and Old Navy.
  • Traveled to multiple store locations to support store teams and strengthen Asset Protection efforts.
  • Conducted surveillance on sales floors and CCTV to identify theft, fraud, and suspicious activity, collecting investigative intelligence on Organized Retail Crime (ORC) groups.
  • Successfully identified and facilitated arrests of ORC-level groups, working closely with law enforcement as needed.
  • Utilized AP incidents for documentation and worked on updating habitual offender trackers to support investigations.
  • Used case management software to report incidents and maintain accurate investigative records.
  • Conducted daily routine checks to identify safety hazards, taking proactive steps to correct minor issues and support store safety programs.
  • Collaborated closely and diligently with the Asset Protection team, store management, and higher-ups to address incidents and enforce safety protocols.
  • Maintained detailed records of investigations, evidence, and recovered merchandise in accordance with company policies.
  • Supported internal investigations by gathering evidence and acting as a witness during interviews when required.
  • Delivered strong customer service by balancing theft prevention duties with positive customer interactions.

Shortage Control Associate (Loss Prevention)

Burlington
Flushing
06.2024 - 10.2024
  • Monitored store activities to prevent theft and reduce inventory shrinkage through surveillance and proactive engagement.
  • Maintained a strong, visible presence to deter theft, ensuring safety to customers and employees.
  • Maintained a high level of customer service while ensuring loss prevention measures were discreet and nonintrusive, ensuring customers felt valued and fostering a safe and welcoming shopping experience.
  • Collaborated with store management, loss prevention team, and supervisor to develop and implement loss prevention strategies and best practices.
  • Trained staff on loss prevention protocols and provided guidance on recognizing suspicious behavior.
  • Investigated incidents of theft or fraud, documenting findings and collaborating with law enforcement when necessary.
  • Ensured strict adherence to store safety protocols, including conducting safety checks and responding promptly to emergencies to protect customers and employees.

Education

Bachelor of Science - Computer Science

Baruch College
New York, NY
07-2027

Skills

  • Surveillance & Loss Prevention
  • Team Collaboration
  • Incident Documentation
  • Safety & Risk Management
  • Investigation & Evidence Gathering
  • Customer support
  • Multi-task management

Timeline

Asset Protection Service Representative

Gap Inc.
01.2025 - 03.2025

Shortage Control Associate (Loss Prevention)

Burlington
06.2024 - 10.2024

Bachelor of Science - Computer Science

Baruch College

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Mohammed Fayaj