Mohammed Issa
Mission Veijo,CA
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
1
1
year of professional experience
Work History
Sales Assistant Team Member
FJ Mercedes
12.2022 - Current
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
- Gathered and prepared sales materials in preparation for sales meetings.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Executive Assistant
Westways Staffing Services
06.2022 - 09.2022
- Handled confidential and sensitive information with discretion and tact.
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Immigration Legal Assistant
Westways Staffing Services
06.2022 - 09.2022
- Compiled client application packets and included relevant documentation to present strongest case for successful outcome.
- Identified potential issues and concerns and proactively escalated to manager to reduce barriers.
- Analyzed client documentation and history to determine eligibility for immigration-related benefits.
- Contributed to client case file preparation and verified inclusion of required documentation.
- Served as legal team's liaison with other immigration-related service providers to improve quality of client services.
- Interacted with telephone callers and answered questions about immigration attorneys' services.
- Assisted clients with immigration application completion to improve timeliness of case review and disposition.
- Completed USCIS Immigration forms (Such as I-140 I-765 etc)
Grocery Associate
Ralphs Grocery
02.2022 - 04.2022
- Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Operated point-of-sale (POS) systems and handled cash, performed price checks, applied discounts and coupons and delivered excellent customer service when answering customer questions.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Operated cash register to accurately process and record customer payments.
Education
High School Diploma -
Capistrano Valley High School
Mission Viejo, CA06.2023
Skills
- Corrective Actions
- Confidentiality Understanding
- Team Support
- Meeting KPIs
- High-Volume Environments
- Customer Interaction
- Selling Skills
- Persuasive Selling
- Google Docs
- Communication Skills
Languages
Arabic
Native or Bilingual
Timeline
Sales Assistant Team Member
FJ Mercedes
12.2022 - Current
Executive Assistant
Westways Staffing Services
06.2022 - 09.2022
Immigration Legal Assistant
Westways Staffing Services
06.2022 - 09.2022
Grocery Associate
Ralphs Grocery
02.2022 - 04.2022
High School Diploma -
Capistrano Valley High School
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