Mohammed Jaber
Kissimmee,FL
Summary
Motivated Server with experience successfully serving customers in busy, Casual and fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Focused and efficient team member knowledgeable in food safety and sanitation guidelines.
Have customer related experience in other fields including car rentals and call center tech support.
Overview
14
14
years of professional experience
Work History
Waiter
JBI Chefs De France
Orlando, FL
06.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Waiter
Marrakesh Moroccan Restaurant
Lake Buena Vista, FL
08.2017 - 07.2020
- Cultivated warm relationships with regular customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained excellent standards of service by closely monitoring diner safety and meeting customer needs.
Counter Sales Agent
Payless Car Rental
Orlando, FL
07.2016 - 05.2017
- Offer products and services to enhance customer's travel experience.
- Provide highest customer service while managing rentals and returns process.
- Achieve personal sales goals while maintaining company's policies and procedures.
Waiter
Swan Dolphin Resorts
Lake Buena Vista, FL
05.2008 - 04.2017
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Greeted new customers, discussed specials and took drink and food orders.
- Prepared beverages and filled food orders for customers.
- Complied with health and safety regulations, maintaining top cleanliness and organization.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Education
Associate of Science - Computer And Information Sciences
PROSEC Institute
Morocco07.2002
Skills
- Guest relations management
- High-Volume and fast paced Dining
- Bill Computation
- Wine Knowledge
- Upselling techniques
- Menu presentation
- Order Accuracy
- Accurate money handling
Languages
Arabic
Native or Bilingual
French
Professional Working
Timeline
Waiter
JBI Chefs De France
06.2021 - Current
Waiter
Marrakesh Moroccan Restaurant
08.2017 - 07.2020
Counter Sales Agent
Payless Car Rental
07.2016 - 05.2017
Waiter
Swan Dolphin Resorts
05.2008 - 04.2017
Associate of Science - Computer And Information Sciences
PROSEC Institute
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