Mohammed Maruf
Queens Village,NY
Overview
1
1
year of professional experience
Work History
Sales Associate
GNC
Queens, NY
08.2023 - 01.2024
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Worked with fellow sales team members to achieve group targets.
- Used technology resources to assist customers in locating and selecting items.
Customer Service Representative Intern
CUNY York College
Jamaica, NY
01.2023 - 04.2023
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Used proven techniques to de-escalate angry customers during telephone interactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Bachelor of Science - Computer Science
John Jay College of Criminal Justice of The City University of New York
New York, NY06-2026
High School Diploma -
Robert F Kennedy Community High School
Flushing, NY06-2021
Skills
- Data Validation
- Operating Systems
- Data Collection
- Account Updating
- Data Entry
- Scheduling
Languages
English
Native/ Bilingual
Bengali
Professional
Timeline
Sales Associate
GNC
08.2023 - 01.2024
Customer Service Representative Intern
CUNY York College
01.2023 - 04.2023
Bachelor of Science - Computer Science
John Jay College of Criminal Justice of The City University of New York
High School Diploma -
Robert F Kennedy Community High School