MOHAMMED MOHAMMED
Saddle Brook,NJ
Summary
Enthusiastic and hardworking professional seeking to create a culture of diversity and continuous improvement. Proficient in coaching and developing people and managing projects to achieve exceptional levels of customer service and ensuring the achievement of corporate goals. Coupled with an exceptional sense of customer obsession and in-depth knowledge of developing employee relationship.
Overview
5
5
years of professional experience
Work History
Strategic Program Manager II
Amazon Inclusive Experience Technology
12.2022 - Current
- Lead Strategic direction, leadership, and project governance for the talent management across Amazon resulting in talent improvement increasing over 5%
- Created project plans, using Asana Portfolios to track progress, and identify risks to ensure successful delivery of resulting in 100% completion rate
- Managed 6 salaried employee Portfolios with Projects costing $500,00
- Leveraged work back expertise to create detailed schedules, identify resource requirements, and set achievable milestones for projects
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Successfully managed working on multiple complex projects to completion with a focus on customer satisfaction and meeting tight deadlines.
Continuous Improvement Program Manager II
Amazon Global Engineering Services
03.2022 - 12.2022
- Planned , directed, supervised and controlled the execution of all business, technical, and administrative functions of launching the Amazon Robotics Building lifecycle
- Managed and coached over 10 salaried employees held an open policy so employees can feel comfortable with thoughts about duties, salaries, and relations with team members and perceptions about the company overall
- Managed the Amazon Robotics CAR budget that ranges to $300M and conducted weekly forecast and unplanned spending updates to nance team
- Saved the CAR budget 20k weekly by conducting a GAP Analysis with Supply chain and NON - Inventory team which eliminates duplicated inventory, and identies outdated PO that need to be canceled
- Saved the building over $35,000 by using Auto Cad and Bluebeam to identify misses in the construction blue print and resolving the issues before building launch.
Diversity and Operation Program Manager
Amazon
01.2021 - 03.2022
- Responsible for creating events and community outreach for all Employee Resource groups in order to increase membership count and build local partnership for groups such as 'Make a Wish' Toys for Tots, and Special Olympics
- Successfully Managed over 50 chapters including chapters outside of US such as Ireland, Spain, Italy, and Philippines by acting as Director of Chapter Launches and partnering up with Sr leaders and Executive sponsors across the globe
- Created Project ACC, which entailed adjusting the CAD drawing in the GEN 11 IXD building to ensure the building is fully accessible for associates who pack while using wheelchair's resulted in an increase of employee satisfaction rate and retention rate of 4%
- Partnered with GDEI, AWS , Alexa, Accessibility, Community Ops, and Operations to ensure and donated over $500,00 to the Special Olympic Games in order to create a more inclusive environment and build new initiatives
- Managed project 'Neat n Clean', a network wide project that removes waste by donating and selling unused products
- Created a detailed playbook for each business unit such as operations, finance, RME, and procurement to save approximately $615,000
- Lead the program to install electrical charging station by partnering with Senior leadership, RME, Construction
Operation Manager II
Amazon Operations Florence
01.2020 - 01.2021
- Developed and coached a team of over 200 associates by holding standup meetings for associates in order to motivate, engage, and address any concerns and risks
- Coached newly hired managers in the implementations of new manufacturing strategies, improving operations, and exceeding plan quality by 30%
- Held Standup meetings for associates in order to motivate, engage, and address all concerns they might have
- Increased rate, quality, and performance issues by 2% using Microsoft Access in order to group low-performing associates and coach them
- Responsible for managing over 30 trailers to ensure that yard capacity is reduced and trailer turn around rate is increased by 5%
- Created a new standard work lean improvement process in the dock department in order to increase space by 2%.
Store Manager
Sherwin Willaims Fairview
11.2018 - 01.2020
- Managed operations of 1,300,000 facility and maintained store inventory levels to maximize sales and inventory turns
- Implemented innovative sales strategies and coach small team of sale associates to increase overall revenue by 15%
- Proactively worked with low performing sale associate, to improve performance, customer service, and communication skills
- Handled 5 major accounts; generating an average of $5000 in daily sales of paint and product supplies
- Created 3 opportunity accounts that have grown into key accounts, sales average $2000.
Education
Bachelor of Science - Business Administration And Management
Rutgers The State of New Jersey
New Jersey12.2018
Skills
- Tech: Microsoft Excel; SQL; Asana; Jira; SalesForce; Tablue; Smart Sheet; AWS Canvas; Machine Learning
- Soft: People Management; Continuous Improvement; Change Management; Customer Obsession; Agile Methodology; SixSigma
Awards
Occupational Safety and Health Administration, 03/2022 Amazon Yellow Six Sigma, 02/2020
Timeline
Strategic Program Manager II
Amazon Inclusive Experience Technology
12.2022 - Current
Continuous Improvement Program Manager II
Amazon Global Engineering Services
03.2022 - 12.2022
Diversity and Operation Program Manager
Amazon
01.2021 - 03.2022
Operation Manager II
Amazon Operations Florence
01.2020 - 01.2021
Store Manager
Sherwin Willaims Fairview
11.2018 - 01.2020
Bachelor of Science - Business Administration And Management
Rutgers The State of New Jersey
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