MOHAMMED MOJUMDER
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Associate
Amazon, HOU8
Houston, TX
10.2021 - Current
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortage
- Trained new team members in process procedure
- Ensured compliance with company safety regulations at all times while on the job.
Owner and Operator
Smooth Ride Limousine
Houston, TX
01.2017 - 09.2021
- Responded to customer issues to provide immediate resolution and improve retention.
- Responded to advanced issues with professional and relationship-focused approach.
- Coordinated cross-functional activities necessary for successful implementation of new processes.
Supervisor of Operations
Carey International
Houston, TX
02.2012 - 12.2016
- Maximize performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Identified process improvements that could reduce costs or improve service quality and efficiency levels.
Retail Store Manager
Shells Gas Station
Houston, TX
01.2008 - 01.2012
- Coordinated stock replenishment processes as needed based on sales trends.
- Created marketing plans that increased revenue by 15% within 6 months.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Drafted detailed reports on store performance for upper management review.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
Cashier
La Porte Shell
Houston, TX
03.2001 - 12.2007
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Monitored customer order process and addressed customer issues.
- Maintained work area and kept cash drawer organized.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Bachelor of Science - Business Management
University of Chittagong
Chittagong, Bangladesh12-1988
Skills
- Management Support
- Performance Monitoring
- Safety Management
- Process Analysis
- Attendance Tracking
Timeline
Associate
Amazon, HOU8
10.2021 - Current
Owner and Operator
Smooth Ride Limousine
01.2017 - 09.2021
Supervisor of Operations
Carey International
02.2012 - 12.2016
Retail Store Manager
Shells Gas Station
01.2008 - 01.2012
Cashier
La Porte Shell
03.2001 - 12.2007
Bachelor of Science - Business Management
University of Chittagong
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