Mohammed Omari
Leesburg,VA
Summary
Knowledgeable parts consultant proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives.
Overview
3
3
years of professional experience
Work History
Automotive Parts Consultant
Sheehy Infiniti Of Tyson's Corner
03.2023 - Current
- Ordered parts from various distributors to fulfill demands.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Used an online catalog of parts diagrams to locate parts. The sections were organized based on location on the vehicle.
- Used Reynolds Ignite to check inventory, quote and invoice customers, process payments, and bill parts to repair orders for technicians to use on customer cars
Amazon Warehouse Associate (seasonal)
Amazon
11.2022 - 02.2023
- Worked safely around moving machinery.
- Organized a large number of packages by shelf number on a nightly basis.
- Put up an average of 10 Miles walked every night I was in the warehouse.
- No skills developed here, just standards. I have only put this job on here to avoid the question of what I did for these few months
Appliance Sales Specialist
Lowes Home Improvment
11.2021 - 10.2022
- Explained benefits and features of warranty programs, resulting in consistent add-on sales
- Learned my products and maintained my knowledge on these products as they released new models and updated them, so I can help when approached with questions.
- Managed my own sales' deliveries and installations (made sure the job got done for my customer)
- Learned to adapt when a different department needed someone to cover. I had to cover the flooring department and the cabinets department on many occasions. Both of which are very different to sell than appliances.
- ordered products from a main distribution center and stayed on top of them being delivered on time for my customers
Location Manager/ Parts Consultant/Service Advisor
Intersport Performance
07.2021 - 10.2021
- Managed the front desk of our Tyson's location during the week as a receptionist, service advisor, and parts consultant, and did the same for the ashburn location on Saturdays.
- Took calls from customers to schedule service appointments, sold them on any extra service the technicians found necessary post inspection, and then quoted them on parts and labor.
- Processed all payments for parts and service when customers came by to pay
- Managed all of their digital marketing including Google ads, Facebook ads, and Instagram sponsored posts. I was their head of marketing.
Purchasing Manager
Koons Tysons Toyota
04.2021 - 07.2021
- Purchased used vehicles through auction websites and through a list of 3000+ leads monthly that came in through KBB instant cash offers and our website.
- Advertised my services on my own social media (car based page) to bring in appointments and buy their cars. In a matter of 1 month, I was able to bring in 7 cars through social media that were bought and sold generating close to $65,000 in profits that month.
- Analyzed movements of the used car market as a whole (MMR used car value index) to have an idea of where prices are no matter the car I was looking at purchasing. This made me much more confident in negotiation and deemed me much more credible since it is evident I spend time looking at this kind of thing.
- Used the Eleads CRM (not my first time) to tend to all the leads we were being dealt as a department.
Product Specialist/Used Car Photographer
Ourisman Honda Of Tysons
03.2020 - 04.2021
- Helped guide my customers towards the best car for their needs and budget.
- Continually expanded knowledge of the Honda product line.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Researched product's technical specifications and accurately communicated information.
- Trained and provided coaching to 4 new hires. 2 of which I brought on board myself and who have now found their footing in the industry.
- Developed negotiation and people skills through this position since I dealt with such a variety of a customer base.
- Introduced to and became proficient in Eleads at this position.
Education
High School Diploma -
Rock Ridge High School
Ashburn, VA06.2018
Skills
- Operational Efficiency
- Electronic Systems
- Professional Development
- Customer Interaction
- Customer Relations Management
- E-Leads
- Reynolds Ignite
- Google Ads and Social Media AccountManagement
- Multi Lingual
Languages
Arabic
Native or Bilingual
Spanish
Limited Working
Timeline
Automotive Parts Consultant
Sheehy Infiniti Of Tyson's Corner
03.2023 - Current
Amazon Warehouse Associate (seasonal)
Amazon
11.2022 - 02.2023
Appliance Sales Specialist
Lowes Home Improvment
11.2021 - 10.2022
Location Manager/ Parts Consultant/Service Advisor
Intersport Performance
07.2021 - 10.2021
Purchasing Manager
Koons Tysons Toyota
04.2021 - 07.2021
Product Specialist/Used Car Photographer
Ourisman Honda Of Tysons
03.2020 - 04.2021
High School Diploma -
Rock Ridge High School
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