Mohammed Osman
Buffalo,NY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Diligent Material Handler offering experience moving loads quickly and without damage. Attentive and safety-focused with proven history of identifying potential hazards. Works well in both team and independent roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Gas Station Manager
Super Power
09.2024 - Current
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Packed items into appropriate containers for shipment.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Used hand-held scanners and physical logs to accurately track item movements.
- Kept storage areas organized, clean, and secure to fully protect company assets.
FULL-TIME INTERN
Rejolt Edtech Pvt.Ltd
05.2022 - 07.2022
- Company Overview: REJOLT EDTECH PRIVATE LIMITED is an E-Learning and Skill Development Company
- Learning HTML, CSS, JS, GIT, and GITHUB as an intern
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Responded to customer requests for products, services, and company information.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Received and unpacked shipments and new equipment as directed.
- 'Managed approximately 30 incoming calls, emails and faxes per day from customers.
Education
Master of Science - Information Technology
Indiana Wesleyan University
Marion, IN12-2025
B.E - Computer Science Engineering (CSE)
Lords Institute Of Engineering and Technology
Hyderabad, Telangana06.2023
INTERMEDIATE - MPC
Sri Chaitanya Junior College
Hyderabad, Telangana04.2019
High School Diploma -
Yara International School
Saudi Arabia04.2017
Skills
- Communiction
- Teamwork
- Negotiation & persuasion
- Leadership
- Perseverance
- Problem Solving
- Merchandising strategies
- Store operations
- Equipment safety
- Package handling
- Equipment maintenance
- Stock rotation
Certification
- Python for machine learning, 04/01/22, 05/01/22, Successful completion of course.
- Web Development From Scratch, 08/01/22, 12/01/22, Learning to develop creative and locomotive interfaces from scratch using HTML, CSS, JavaScript, Bootstrap.
- DevTown Certificate of Appreciation, In grateful recognition of contributing to the growing community of DevTown.
Personal Information
Date of Birth: 04/07/01
Languages
Arabic
Professional Working
Hindi
Native or Bilingual
Urdu
Native or Bilingual
English
Full Professional
Timeline
Gas Station Manager
Super Power
09.2024 - Current
FULL-TIME INTERN
Rejolt Edtech Pvt.Ltd
05.2022 - 07.2022
B.E - Computer Science Engineering (CSE)
Lords Institute Of Engineering and Technology
INTERMEDIATE - MPC
Sri Chaitanya Junior College
Master of Science - Information Technology
Indiana Wesleyan University
High School Diploma -
Yara International School
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