Professional business leader with robust experience in managing and growing successful small enterprises. Proven track record in strategic planning, financial oversight, and marketing. Adaptable and dependable, skilled in customer relations, operational efficiency, and problem-solving. Experienced with small business management, focusing on operational efficiency, customer satisfaction, and team leadership. Utilizes strategic planning and resource management to ensure business growth. Track record of fostering collaborative environments and delivering consistent results.
Overview
17
17
years of professional experience
Work History
Small Business Owner / Digital Entrepreneur
Nabatman
02.2021 - 06.2025
Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Trained and supervised a small team to manage day-to-day operations effectively
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Enhanced company reputation by consistently delivering exceptional service quality to customers.
Featured by Reuters in the video “Meet Yemen’s ‘Plant Man”, sharing the story of how a personal hobby evolved into a successful plant-based business in Yemen’s challenging context – Watch (English)
Interviewed by Belqees TV on growing a sustainable business under conflict and inspiring local entrepreneurship – Watch (Arabic)
Senior Project Assistant
International Organization for Migration, IOM
11.2010 - 02.2021
In the 11 years I worked for IOM, I had the opportunity and pleasure to work for five different teams/departments. I have highlighted some specifics below from all positions.
Conducted extensive field monitoring and evaluation (M&E) for community-based projects, including health, stabilization, and infrastructure efforts.
Participated in baseline, midline, and endline assessments, needs evaluations, and satisfaction surveys to support program development.
Collected, entered, and analyzed project data to track outcomes and inform reporting, planning, and donor communications.
Contributed to the development of M&E tools, systems, and feedback mechanisms, helping improve project responsiveness and accountability.
Drafted concise final evaluation reports, monthly/quarterly progress reports, and success stories to highlight impact.
Worked closely with program managers and field officers to assess progress against targets and provide input on challenges and delays.
Maintained and updated multiple tracking systems for grants, disbursements, procurement, and payments, ensuring timely and accurate financial documentation.
Coordinated between multiple departments (programs, finance, grants, and field offices) to ensure smooth flow of information and resources.
Supported internal capacity building by helping deliver M&E trainings and promoting best practices across teams.
Acted as a liaison with community members, local authorities, and international partners, including conducting interviews and interpreting during field visits and conferences.
Served as translator (Arabic-English) and note taker during coordination meetings with donors and senior staff.
Finance Intern
Yemen LNG Company
06.2008 - 10.2010
Maintained accurate, up-to-date financial spreadsheets for reliable reference.
Analyzed financial statements to identify trends and provide valuable insights for decision-making.
Implemented system for tracking payments on projects and contracts.
Researched accounting issues and proposed solutions to avoid repeat occurrences.
Prepared and posted financial journal entries using technically relevant software.
Managed sensitive information responsibly, maintaining strict confidentiality standards.