MOHAMMED SHOMAN
DAYTON,OH
Summary
I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Regional Director
Dollar General
Cincinnati, OH
11.2021 - Current
- Analyzed team performance on weekly basis through review of in-depth reports.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- Successfully oversee 10 districts in retail industry, including 201 stores and approx. 1500 employees by delivering extensive management training and people development within 2 States (OH & KY)
- Consistently exceeded monthly sales targets, resulting in a total revenue of $360 million for the fiscal year.
- Analyzed workforce key performance indicators to achieve business objectives, coaching leadership on implementing corrective actions.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Directed HR programs, policies and processes to improve operational efficiency.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Collaborated with team members in developing best practices to support company objectives.
- Participated in round table discussions to brainstorm business strategies.
- Exhibit a sense of urgency as well as exceptional problem solving and active listening skills
- Cultivated development of high-performing teams by implementing inclusive work culture focused on individual and team development.
- Maximized selling effectiveness through coaching, recognition and providing effective feedback.
- Implemented successful business strategies to increase revenue and target new markets.
- Provide HR expertise to multiple locations across the region; ensuring compliance and alignment on associate relations, compensation, benefits, payroll, staffing and organizational development
District Manager
Dollar General
Dayton, OH
02.2018 - 11.2021
- Controlled store inventory and reviewed cash handling and operations reports
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Trained and developed new employees for ease of transition into team
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations
- Managed new employee orientation training process for more than 5 new District Managers
- Promoted 2 Store Manager's to District Manager
- Regularly updated HR databases to reflect employee information, changes in benefits and other details.
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
Store Manager
Dollar General
Dayton, OH
10.2014 - 02.2018
- Managed store organization to Model Store Guide
- Completed routine store inventories
- Trained and guided team members to maintain high productivity and performance metrics
- Assisted in recruiting, hiring and training of team members
- Upheld great standards of leadership for employees, consistently leading by example.
Store Manager
Dollar Tree
Brooklyn, NY
04.2013 - 09.2014
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
- Approved regular payroll submissions for employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Store Manager
Walgreens
Brooklyn, NY
08.2006 - 12.2012
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
- Teamed with Pharmacy department to create organization's mission and vision statements
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UTBachelor of Science - Computer Science
College of Staten Island of The City University of New York
Staten Island, NYSome College (No Degree) - Simplifying Complex Decision-Making
Yale School of Management
Skills
- Scheduling
- Inventory Control
- Staff Development
- Employee Training
- Employee Retention
- Business Planning
- Operations management
- Mentoring and Coaching
- Talent Acquisition
- Customer Satisfaction
- Business Development
- Meetings and Presentations
- Performance Reporting
- Recruiting and Hiring
- Team building
- Staff Management
Languages
- English
- Arabic
Timeline
Regional Director
Dollar General
11.2021 - Current
District Manager
Dollar General
02.2018 - 11.2021
Store Manager
Dollar General
10.2014 - 02.2018
Store Manager
Dollar Tree
04.2013 - 09.2014
Store Manager
Walgreens
08.2006 - 12.2012
Bachelor of Science - Business Management
Western Governors University
Bachelor of Science - Computer Science
College of Staten Island of The City University of New York
Some College (No Degree) - Simplifying Complex Decision-Making
Yale School of Management
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