Experienced traffic controller with extensive knowledge of worker safety and training in flagging and vehicle control. Successful at working for long hours in varying conditions and committed to positivity and effectiveness. Valid driver with an observational eye for detail.
Overview
32
32
years of professional experience
Work History
Traffic Controller
JetBlue Airways, JFK International Airport
Queens, NY
08.2024 - Current
Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
Organized detours and adjusted signal timing to accommodate special events or construction projects.
Inspected traffic control devices such as signs, signals and pavement markings for proper installation and visibility.
Provided assistance to motorists who experienced difficulty navigating through congested areas.
Coordinated with other agencies such as police departments, fire stations, utility companies and public works departments on traffic control plans.
Sales Associate
Dunkin' Donuts
Long Island City, NY
05.2024 - 06.2024
Assisted customers with product selection, sizing and styling.
Greeted customers and provided exceptional customer service.
Built relationships with customers to encourage repeat business.
Restocked shelves as needed to ensure sufficient inventory levels.
Restaurant Waiter
Havali Restaurant
Manhattan, NY
06.1997 - 07.1999
Greeted customers, provided menus and answered questions about menu items.
Assisted guests with making food and beverage selections.
Took accurate food and drink orders, using a POS ordering software system.
Checked on guests during meals to ensure satisfaction with each course.
Verified that prepared food met all standards for quality and quantity before serving it to customers.
Complied with all health department regulations regarding food handling, storage and sanitation standards.
Restaurant Waiter
Mitali East
Manhattan, New York
02.1993 - 12.1995
Greeted customers, provided menus and answered questions about menu items.
Assisted guests with making food and beverage selections.
Took accurate food and drink orders, using a POS ordering software system.
Checked on guests during meals to ensure satisfaction with each course.
Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Education
Bachelor of Arts -
MC College
Sylhet, Bangladesh
01-1991
High School Diploma -
Ghilachara High School
Sylhet, Bangladesh
06-1986
Skills
Traffic safety expert
Air traffic control
GPS expertise
Flight data processing
Flight planning
Regulatory knowledge
Traffic Control Supervisor
Merchandise Restocking
Guest Services
Active Listening
Collaboration
Languages
English
Professional
Bengali
Full Professional
Timeline
Traffic Controller
JetBlue Airways, JFK International Airport
08.2024 - Current
Sales Associate
Dunkin' Donuts
05.2024 - 06.2024
Restaurant Waiter
Havali Restaurant
06.1997 - 07.1999
Restaurant Waiter
Mitali East
02.1993 - 12.1995
Bachelor of Arts -
MC College
High School Diploma -
Ghilachara High School
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