Mohammed Sorchi
Louisville,KY
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
Work History
Health Care Case Manager
TCM
Louisville, KY
12.2022 - Current
- Provided hands-on and proactive leadership to community services staff.
- Researched and analyzed community needs to determine program directions and goals.
- Monitored client progress through regular follow-ups and case reviews.
- Advocated on behalf of clients to secure necessary services and support.
- Prepared and presented case reports and summaries to stakeholders and management.
- Provided referrals to appropriate medical, mental health, and social services.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Conducted home visits to assess the safety of living environments for clients.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Maintained accurate case records and documentation according to agency guidelines.
- Developed individualized care plans with input from clients and their families.
- Counseled clients on available resources within the community that could help meet their needs.
- Organized group activities to provide socialization opportunities for clients.
Security Officer
Allied Universal
Louisville, KY
03.2022 - 12.2022
- Collaborated with UofL Police Department to maintain a safe and secure environment on the University of Louisville campus.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Responded to alarms and conducted investigations as required.
- Enforced access control measures in accordance with established procedures.
- Maintained accurate logs of all security related activities.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Assisted in the development and implementation of security policies and procedures.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Caregiver/Translator
Access Adult Care
Louisville, KY
06.2017 - 03.2022
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Administered prescribed medications on a timely basis following care plan instructions.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Student case Worker
Jefferson Community and Technical College
Louisville, KY
08.2017 - 05.2020
- Provided translation services for students and student records in the Admissions Office
- Translated promotional materials and other official documents
- Developed and maintained databases for tracking student records.
- Answered phone calls from students, parents, faculty members, and other callers seeking information about the college.
- Updated website content when necessary to ensure accuracy of information provided.
- Greeted visitors to the college in a professional manner.
- Created PowerPoint presentations for various meetings and events.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies.
- Assisted with the coordination of college events, such as orientations, open houses, and career fairs.
- Provided administrative support to college staff and faculty.
- Responded to inquiries from prospective students regarding admission requirements and application deadlines.
- Assisted with scheduling class times in accordance with departmental needs.
Education
Bachelor of Arts -
Indiana University Southeast
New Albany, INAssociate in Arts -
Jefferson Community and Technical College
Skills
- Translating services (Arabic, Kurdish, Persian, English)
- Case Management
- Patient support
- Records Management
- Health History Documentation
- Annual Case Reviews
- Utilization Management
- MS Office
- Case Planning
- Recruitment
- Organization and Multitasking
- Community Resources
- Cross-Functional Collaboration
- Reading
- Understanding professional documents
- Oral communication
- Written communication
- Accuracy and attention to detail
- Independent work
- Teamwork
- Work ethic
- Meeting deadlines
References
Available upon request
Languages
English
Professional
Arabic
Professional
kurdish
Professional
Persian
Professional
Timeline
Health Care Case Manager
TCM
12.2022 - Current
Security Officer
Allied Universal
03.2022 - 12.2022
Student case Worker
Jefferson Community and Technical College
08.2017 - 05.2020
Caregiver/Translator
Access Adult Care
06.2017 - 03.2022
Bachelor of Arts -
Indiana University Southeast
Associate in Arts -
Jefferson Community and Technical College
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