MOHAMMED YUSUFF KHAN

Internal Sales, Sales Coordination,
Operations assistance and assisting the Sales Manager and Operation Manager.
Good Knowledge of tender preparation and proposal.
Tracking the Orders invoicing and delivery.
Tracking the project delivery.
Selling major brand's like Cisco, HP ProCurve, Juniper, Microsoft, HP, Lenovo, Symantec, TrendMicro, Extreme Network, etc.
Proactive follow up on payments
Assisting the procurement manager to finalize the proposal from the vendor.
Demonstrated precision and professionalism in all interactions with clients and vendors, fostering positive relationships.
Persistent but ethical approach towards winning new clients.
Keeping up to date with the developments of new technologies
Experience in selling Enterprise IT Solutions, ELV & CCTV Products

• Led a team of sales professionals, achieving a 40% year-over-year increase in sales revenue by implementing strategic market expansion initiatives
• Developed and executed a comprehensive sales strategy, resulting in the acquisition of new clients within the first year
• Implemented a CRM system that improved lead generation processes by 35%, enhancing sales team efficiency and customer engagement
• Negotiated high-value contracts with key accounts, securing deals and establishing long-term partnerships
• Launched a training program for sales staff, increasing team productivity by 25% and reducing employee turnover by 15%
• Spearheaded the adoption of data-driven sales techniques, resulting in a 50% improvement in sales forecasting accuracy

• Manages day to day operations ensure audit delivery business operations are done per client requirement
  
  • Ensure quality framework is in place and coordinated across stake holders
  
  • Implement clear overall quality strategy with scalable process / tools/ systems that allow resource efficient monitoring of decision accuracy and align to Project’s contract agreement.
  
  • Assess quality issues, conduct root cause analysis, recommend insights, develops improvement plans, and collaborates with operations team to improve quality performance
  
  • Establish quality governance process with clients and operations to ensure effective communication and organization
  
  Works with client on change management process, tools enhancements, and workflow amendments
  
  • Proactively identifies opportunities and coordinates with different functions – operations, training, workforce, and reporting towards quality improvement
  
  • Drive investigation of highly sensitive issues affecting client, working with different teams to understand why and what happened
  
  • Develop and mentor people, act as a career counselor and create a high performing team (foster relationships, resolve conflicts, etc.)
  
  • Bring innovation ideas and help client create work process standardisation

• Currently Leading a team of trainers for L1 Pan India
  • Understanding Training and quality needs keeping ops expectations.
  • Training associates on communication & process.
  • Design and implement training plans for L1 Partners.
  • Create standardized modules and content for training. Implement the same as per need-based process for enhancing operational efficiency
  • Conduct Induction Training & Train the Trainer.
  • Plan the training activities monthly and quarterly.
  • Analyse training needs and design plans accordingly.

• Cultivated relationships with C-level executives, contributing to a 30% increase in strategic partnerships
• Spearheaded the end-to-end sales process with mid-sized companies, maximizing growth opportunities within a competitive market
• Successfully achieved and exceeded annual sales targets by 20%, generating in revenue through strategic negotiations
• Coordinated with cross-functional teams to deliver custom technology solutions, resulting in a 95% client satisfaction rate