Overview
Work History
Education
Affiliations
Certification
Timeline
Work Availability
Hi, I’m

Mohammed A. Amador

Customer Managment Program Liasion
Newton
Mohammed A. Amador

Overview

17
years of professional experience
10
years of post-secondary education
5
Certificates
5
Languages

Work History

Catholic Charities

Case Manager

Raytheon Technologies
Doha

Customer Managment Liaison
02.2023 - Current

Job overview

  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Excellent communication skills, both verbal and written.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Proved successful working within tight deadlines and a fast-paced environmentt
  • Skilled at working independently and collaboratively in a team environment.

Raytheon Technologies
Kongsberg, Norway

Training Lead
11.2020 - 02.2022

Job overview

· Interface daily with RTX customers.

· Facilitate communications, understanding programmatic and/or technical issues.

· Identify needed resources and detail key program objectives and milestones as a precursor to the creation of Scope of Work, Service Level Agreement, and Logistics Program Details

· Act as point of contact for internal customers and business partners at various management levels.

· Identify needed resources and detail key program objectives and milestones as a precursor to the creation of Scope of Work, Service Level Agreement, and Logistics Program Details documents.

· Oversee course execution, student progress, and subcontractor interpreter’s support.

· Share language expertise.

Raytheon
Doha

Technical Training Specialist
12.2019 - 11.2020

Job overview


· Advise and assist with training of Patriot Battalion (BN) and Fire Unit (FU) personnel in required operational skills.

· Supports tasks that ensure the integrated Patriot System is fully operational to include all aspects of the Air Battle at the BN and FU levels.

· Assist with new equipment training and sustainment training, both classroom and practical exercises.

· Share language expertise.

· Prepares assessments of current events based on collection, research, analysis, and interpretations of classified and open-source information foreign language material.

U.S Department of Defense/Contractor
Alanbar

Cultural Advisor/Military Intelligence Analyst
06.2016 - 04.2019

Job overview

Advise Coalition Force military staff and Commanders in planning operations and establishing mutual trust and understanding between Iraqi key leaders and U.S. Military`s leadership regarding cultural, religious, tribal and other matters as may be of interest and concern to the command. Additional duties included advising Marine unit in Iraqi culture and customs and facilitate various meetings between Task Force Lion`s command and Iraqi government, tribal, and military key leaders.

Brigham and Women’s Hospital
Boston

International Patient Program Manager
08.2012 - 08.2016

Job overview

  • Applied effective time management techniques to meet tight deadlines.
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and monitored project schedules.
  • Fostered client, consultant, contractor, and vendor relationships.
  • Provided helpful guidance and direction in project management to less experienced team members and colleagues

Rehrig Pacific
Erie

Production Assistant Manager
02.2010 - 08.2012

Job overview

  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Resolved issues quickly to maintain productivity goals.
  • Reviewed work for quality and compliance with company standards and design specifications.

United Nations High Commissioner for Refugees (UNHCR)
Damascus

Projects Control Officer
08.2006 - 08.2010

Job overview

· Research and write comprehensive report about disabled Iraqi refugees, develop wellness program proposal, plan and supervise projects for refugees.

· Contribute to the development of the Country Operations Plans and strategy with respect to project control within the country /region.

· Ensure the project control strategies in the country/region are in line with Global Strategic Priorities, as well as with annual programming and instructions.

· Support the selection and retention processes pf partners for undertaking UNHCR-funded projects in accordance with UNHCR`s rules, policies and procedures.

· Monitor, track and verify that expenditure for direct implementation by UNHCR is in line with the approved budget.

· Maintain professional relationships with implementing partners.

Education

Harvard Devinity School
Boston,MA

Master of Arts from Master of Theology
01.2021 - 05.2023

Community College of The Air Force
Lackland, TX

Associate of Science from Criminal Justice
05.2018 - 10.2018

Northeastern University
Boston,MA

Master of Arts from Emergency Management
01.2016 - 05.2017

Boston Univeristy
Boston,MA

Bachelor of Science from Business Administration
01.2002 - 07.2005

Al Rafidain University College
Bagdad

Bachelor of Science from Maketing Scince
10.1998 - 08.2001

Affiliations



Order of the Sword & Shield
The Academic and Professional Honor Society for all Homeland Security Disciplines

Certification

Patriot Major Item Repairman Certificate

Timeline

Customer Managment Liaison

Raytheon Technologies
02.2023 - Current

Harvard Devinity School

Master of Arts from Master of Theology
01.2021 - 05.2023

Training Lead

Raytheon Technologies
11.2020 - 02.2022

Technical Training Specialist

Raytheon
12.2019 - 11.2020

Community College of The Air Force

Associate of Science from Criminal Justice
05.2018 - 10.2018

Cultural Advisor/Military Intelligence Analyst

U.S Department of Defense/Contractor
06.2016 - 04.2019

Northeastern University

Master of Arts from Emergency Management
01.2016 - 05.2017

International Patient Program Manager

Brigham and Women’s Hospital
08.2012 - 08.2016

Production Assistant Manager

Rehrig Pacific
02.2010 - 08.2012

Projects Control Officer

United Nations High Commissioner for Refugees (UNHCR)
08.2006 - 08.2010

Boston Univeristy

Bachelor of Science from Business Administration
01.2002 - 07.2005

Al Rafidain University College

Bachelor of Science from Maketing Scince
10.1998 - 08.2001

Case Manager

Catholic Charities
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Mohammed A. AmadorCustomer Managment Program Liasion