MOHAMMED EBAD AHMAD

• Quotation Preparation/ Po Preparation/Invoice generation.
• Taking care of branch cash, petty cash, Cash approvals and Bank reconciliation.
• Overdue payments follow-up
• Performing administrative and clerical tasks, such as data entry, preparing invoices, sending bill reminders, filing paperwork, and contacting clients to discuss their accounts.
• Creating new vendor
• Overseas and Local logistics tracking

• Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
• Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
• Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
• Motivated and trained employees to maximize team productivity.
• Handling cash activity at branch level Banking Operations.
• Taking care of branch cash, petty cash, Cash approvals and Bank reconciliation.
• Taking care for NOC after closure, Closure approvals for overdue accounts.
• Monitoring / tracking & escalation of adverse new events in the portfolio of the assigned Branch.
• Keeping tap on branch delinquency & PDD (Invoice/RC) level, taking corrective action prior to it reaching its benchmark.
• Responsible for Audit and Regulatory compliance for the assigned branch.
• Taking care of customer satisfaction, resolution of customer queries within TAT.
• Responsible for file dispatching after disbursement.
• Responsible for audit queries raised by H.O.

• Responded to requests for information and resolved issues quickly.
• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
• Drove growth in [Area] by implementing operational process improvements.

Credit Responsibilities:

Passing the files (TW, FW, and Gold& PL) as per company policy.

Process files and disbursement payment.

Check the suspected docs online & follow up with RCU for verification

Approved the PL files as per eligibility

Responsible for dealer & customer’s payments.

Filed verification of customers.

Accounts Responsibilities:

Responsible for cash (Cash collection from RE & deposit) Banking Operations.

Sort out any query regarding branch (payment, legal issue)

Maintain the records AML & Compliance, Risk Management

Internal Audit of disbursement files.

• Prepared warrants and searched buildings for criminal activity and illegal substances.
• Directed flow of traffic in construction zones and guided vehicles around automobile accidents.
• Provided escort services to political leaders, important individuals and businesses according to needs.
• Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
• Social Media Campaigning for US/UK and EU based client.
• Data gathering from online platform for marketing.
• Online classified ad/blog/article posting.