Customer service experience, understanding of hospitality procedures, knowledge of quality standards, proficiency in MS Office and related software, outstanding communication and leadership skills. coordinating activities of the staff, hiring qualified personnel, organizing and evaluating staff, ensuring supplies and equipment, handling customer complaints and enforcing and sticking to quality standards and regulations.
Airport Landside Shift Coordinator will be responsible for landside management on a shift-basis managing kerbside and vicinity roads including Airport access roads and Tunnel System. Other areas will include the public mosque, Terminal utility and service stations, parking structures and other facilities.
My responsibility is to creates standard operating procedures for operations, keeping in line with the Terminal service standards.
1) To handles budgeting and control on expenses and also needs to oversee inventory checks.
2) To handles all staff matters, including hiring and training.
3) To resolves issues and directs teams to meet the Terminal operations standards.
4) To shows a high level of organizational awareness and leadership skills and even consults with other departments/sections within the Terminal .
My job is to Supervising the team of the staff. And to :
My responsibility is to ensure that the standards of cleanliness as per Standard operating operating Procedure. To assign tasks, inspect work to ensure it's up to standard, and provide training on how to best handle customers' requests. They maintain their inventory list in case anything needs replacing and order more supplies when needed most.
Outgoing personality with excellent interpersonal skills
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