Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Mohammed Hani Mujawar

Mohammed Hani Mujawar

Hospitality Management And Customer Service, Airport Terminal Operations And Landside Operations Management .
Al Wukair

Summary

Customer service experience, understanding of hospitality procedures, knowledge of quality standards, proficiency in MS Office and related software, outstanding communication and leadership skills. coordinating activities of the staff, hiring qualified personnel, organizing and evaluating staff, ensuring supplies and equipment, handling customer complaints and enforcing and sticking to quality standards and regulations.

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Work History

Airport Landside Shift Coordinator

Hammad International Airport
Doha
01.2022 - 01.2023

Airport Landside Shift Coordinator will be responsible for landside management on a shift-basis managing kerbside and vicinity roads including Airport access roads and Tunnel System. Other areas will include the public mosque, Terminal utility and service stations, parking structures and other facilities.

  • Manages the administration of the Airport’s Parking and Ground Transportation services which consists of the Airport's major public-side contracts, including the Parking Management contract, Transportation Network Company (TNC) permits, airport shuttle and limousine services concessions.
  • Monitors the operations of Airport parking lot operator, security/taxi starter and shuttle services, taxi, limousine and other shuttle services, for procedural compliance with contract provisions.
  • Gathers and compiles information for contract cost estimates and requests for proposals for parking lot services, shuttle, taxi cab and security/taxi starter contracts.
  • May investigate incidents concerning violations that pertain to rules and regulations for Airport taxicabs and other ground transportation providers.
  • Coordinate with all the vendors who is working on landside area for smooth operations and also coordinate with city police department for traffic smooth operations .

Facility Executive

With krystal integrated services Pvt and Ltd at Mumbai International Airport Terminal 2
Andheri, mumbai
01.2019 - 07.2021

My responsibility is to creates standard operating procedures for operations, keeping in line with the Terminal service standards.

1) To handles budgeting and control on expenses and also needs to oversee inventory checks.

2) To handles all staff matters, including hiring and training.

3) To resolves issues and directs teams to meet the Terminal operations standards.

4) To shows a high level of organizational awareness and leadership skills and even consults with other departments/sections within the Terminal .

Hospitality Supervisor

krystal integrated services Pvt and Ltd. at Sahara star hotel .
mumbai , Maharashtra
06.2017 - 05.2018

My job is to Supervising the team of the staff. And to :

  • Ensuring staff are managed efficiently and meet targets
  • Servicing hospitality meeting rooms within agreed timescales
  • Ensuring your areas of work are kept clean throughout the day
  • Completing all meeting room set-ups and clearing requests on schedule
  • Completing and following all company mandatory health and safety requirements and company training within your department
  • Training all other departments within the unit to cover unscheduled absence

Facilities House Keeping Supervisor

with krystal integerated services Pvt. Ltd at Mumbai international airport Terminal 1 and 2
mumbai, Maharashtra
07.2016 - 01.2017

My responsibility is to ensure that the standards of cleanliness as per Standard operating operating Procedure. To assign tasks, inspect work to ensure it's up to standard, and provide training on how to best handle customers' requests. They maintain their inventory list in case anything needs replacing and order more supplies when needed most.

Education

Diploma in Hospitality Management -

Alison Empower Your Self
Online
01.2022 - 01.2023

English For Tourism:Hotel Reception And Front Desk - Customer Service Management

Alison Empower Yourself
Online
12.2022 - 01.2023

B.Com (g) - Commerce

Indira Gandhi National Open University (IGNOU)
Delhi
07.2019 - 07.2022

Higher Secondary Education (12th) - Commerce

Maharashtra State Board of Secondary & Higher Sec
Mumbai, Maharashtra
06.2018 - 07.2020

Skills

Outgoing personality with excellent interpersonal skills

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

English For Tourism:Hotel Reception And Front Desk - Customer Service Management

Alison Empower Yourself
12.2022 - 01.2023

Airport Landside Shift Coordinator

Hammad International Airport
01.2022 - 01.2023

Diploma in Hospitality Management -

Alison Empower Your Self
01.2022 - 01.2023

B.Com (g) - Commerce

Indira Gandhi National Open University (IGNOU)
07.2019 - 07.2022

Facility Executive

With krystal integrated services Pvt and Ltd at Mumbai International Airport Terminal 2
01.2019 - 07.2021

Higher Secondary Education (12th) - Commerce

Maharashtra State Board of Secondary & Higher Sec
06.2018 - 07.2020

Hospitality Supervisor

krystal integrated services Pvt and Ltd. at Sahara star hotel .
06.2017 - 05.2018

Facilities House Keeping Supervisor

with krystal integerated services Pvt. Ltd at Mumbai international airport Terminal 1 and 2
07.2016 - 01.2017
Mohammed Hani MujawarHospitality Management And Customer Service, Airport Terminal Operations And Landside Operations Management .