Mohammed Imtiaz Sultan
Chicago,IL
Summary
Focused on building positive relationships with bus passengers by delivering positive riding experiences every day. Excellent people skills with a hardworking and diligent attitude.
Overview
6
6
years of professional experience
1
1
Property Dealer (Hyderabad, India)
1
1
Tuto Incorporated (Chicago, IL)
Work History
Bus Operator
GO Airport Express For Chicago Transportation
05.2021 - 02.2022
- Maintained full understanding of local roads and traffic patterns.
- Performed regular bus inspections and checked brakes, steering and windshield wipers.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details and baggage stowing.
- Worked different route every day based on changing passenger locations and destinations.
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Transported customers to and from [Location].
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Provided information about area attractions and facility amenities.
- Conducted pre-trip inspections of bus for safe operation.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Bus Operator
Pace /Melrose Park
01.2018 - 06.2018
- Maintained full understanding of local roads and traffic patterns.
- Performed regular bus inspections and checked brakes, steering and windshield wipers.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details and baggage stowing.
- Worked different route every day based on changing passenger locations and destinations.
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Accepted and processed fares.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Transported customers to and from [Location].
- Performed basic repairs and maintenance actions to keep vehicle working at peak performance.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Received excellent customer reviews for friendly, punctual transport services.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Restaurant Manager
Biryani Pointe - Gurnee
09.2015 - 12.2017
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Oversaw food preparation and monitored safety protocols.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Maximized quality assurance by completing frequent line checks.
Education
CDL License Class A
Star Truck Driving School
718A IL-19, Bensenville, IL 6010610.2016
Associate of Science - Chemistry
Anwar-Ul_Uloom College
5-1-304, Main Rd, Near Gokul Chat, Hashmath Gunj, 09.1986
High School Diploma -
Chaderghat High School
Hyderabad, In11.1981
Skills
- Effective Communication Skills
- Strong Working Relationships
- Safe Driving Practice
- Route Schedule Adherence
- DOT Standard
- Transportation Regulations
- Speak four language Arabic, English, Hindi and Urdu
- CDL Class a License
- Customer Experience
- Communication and Interpersonal Skills
- Route Planning
Languages
Urdu
Native or Bilingual
Arabic
Full Professional
English
Full Professional
Hindi
Professional Working
French
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bus Operator
GO Airport Express For Chicago Transportation
05.2021 - 02.2022
Bus Operator
Pace /Melrose Park
01.2018 - 06.2018
Restaurant Manager
Biryani Pointe - Gurnee
09.2015 - 12.2017
CDL License Class A
Star Truck Driving School
Associate of Science - Chemistry
Anwar-Ul_Uloom College
High School Diploma -
Chaderghat High School
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