Mohammed Javad Aleem Khan
Ledgewood,NJ
Summary
Proven customer service professional with a track record of excellence at Walmart, adept in cash management and demonstrating exceptional empathy towards customer needs. Skillfully balanced high-volume transaction accuracy with genuine patience, enhancing customer satisfaction. Excelled in a dynamic environment, showcasing a strong work ethic and time management skills without compromising service quality.
Overview
4
4
years of professional experience
Work History
Cashier and Customer Service
Walmart
Ledgewood, NJ
06.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cash Clerk
Dunkin' Donuts Franchising
Ledgewood, NJ
07.2020 - 06.2023
- Ensured compliance with company policies and regulations by strictly adhering to all guidelines related to cash management.
- Collaborated with team members to develop strategies for improving cashier performance and overall customer experience.
- Managed high volumes of financial transactions during peak business hours without compromising accuracy or quality of service provided to customers.
- Maintained high levels of accuracy with cash counts, minimizing errors and ensuring proper accounting practices were followed.
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Checked on guests throughout meal to attend to needs and provide great service.
Education
High School Diploma -
Roxbury High
Succasunna, NJ06-2021
GED -
Hopatcong Public School
Hopatcong, NJ06-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Customer service excellence
- Money handling
- Cash register operation
- Cash management
- Payment processing
- Cash register systems
Languages
English
Professional Working
Urdu
Limited Working
Timeline
Cashier and Customer Service
Walmart
06.2023 - 07.2024
Cash Clerk
Dunkin' Donuts Franchising
07.2020 - 06.2023
High School Diploma -
Roxbury High
GED -
Hopatcong Public School