Mohammed Nour Albaradan
Chicago,IL
Summary
Outgoing and dedicated fast food manager with 3 years of experience. Focused on quality, customer service, and safety in busy locations serving a high volume of diners. Demonstrated success with inventory control, team motivation, and achieving revenue goals.
Flexible team member who seamlessly transitions between roles and duties to deliver a stellar customer experience and support successful operations. Offers an upbeat spirit, problem-solving smarts, and dedication to quality to encourage customer loyalty and help new team members reach their goals. Uses multi-screen POS systems quickly and accurately.
Overview
3
3
years of professional experience
Work History
Manager
McDonald’s
Chicago , Illinois
02.2021 - Current
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Managed and motivated employees to be productive and engaged in work.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
Education
High School Diploma -
Roger C Sullivan High School
Chicago, IL07.2021
Skills
- Maintaining Required Compliance
- Flexible Schedule
- Decision Making
- Delegating Work
- Verbal and Written Communication
- Documentation and Reporting
- Budget Management
- Training and Development
- Employee Development
- Team Leadership
- Technical Proficiency
- Goal Setting
- Managing Operations and Efficiency
- Performance Tracking and Evaluation
- Problem Resolution
- Team Building
- Project Planning
- Complex Problem Solving
- Teamwork and Collaboration
- Microsoft Office
- Punctual and Reliable
- Supply Ordering
- Relationship Building
- Schedule Oversight
- Managing Cash Register
- Coaching and Mentoring
- Performance Tracking and Evaluations
- Managing Employee Relations
- Issue and Conflict Resolution
- Time Management
- Job Assignments
- Employee Training
- Managing Routines
Languages
Arabic
Native or Bilingual
Timeline
Manager
McDonald’s
02.2021 - Current
High School Diploma -
Roger C Sullivan High School
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