Mohammed Obead Ali

Customer service includes greeting guests, taking orders, and answering queries about menu items.

Order Processing: Using the POS system to accurately and efficiently enter customer orders.

Cash Handling: Accepting cash, credit, or debit payments and issuing exact change.

Product Knowledge: Understanding the coffee and tea products, including ingredients and preparation methods, so that buyers may make informed decisions.

Maintaining cleanliness involves keeping the cashier station and adjacent areas clean and organized.

Team collaboration entails working together with staff members to ensure smooth operations and prompt service.

Problem Solving: Resolving the customer complaints or concerns in a patient and professional manner.

Produced monthly reports using advanced Excel spreadsheet functions.

Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.

Collaborated with business-unit leaders to identify and prioritize problems.

Used statistical methods to analyze data and generate useful business reports.

Continuously assessed current reporting techniques and developed improvements to boost accuracy.

Enhanced data integrity by applying meticulous attention to detail when reviewing and analyzing data maintenance processes.