To obtain a property manager position in a dynamic organization where I can express My 15 years of experience in real estate, leasing, and facility management.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Property Manager
Le Mirage Property Management
01.2015 - Current
Deal with tenants and clients queries with regards to their complaints, request, payments, unit’s availability, rentals prices, and booking
Process orders, applications backing up of secretary, procurements and accounts departments
Expedite orders and delivery of necessary items as required depending on urgency basis
Developing and communicating cooperative goals and supporting the employee team; and keeping cooperative policies
Develop and review budget and goals with year-end planning Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary
Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals
Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
Property Manager
ENGEL & VÖLKERS
01.2011 - 01.2015
Monitoring daily activities of all the various staff on our extensive property portfolio
Analysing reports and feedback, from staff, software and clients and inputting this data into reports for top level management, as well as updating daily KPI’s for staff
Spot checks on staff across our property portfolio on a daily basis
Attending to major problems occur that require management decisions to resolve
Weekly reporting to top level management (Managing Director) and the Board when required
Ensuring that all systems are properly implemented and that staff are adequately prepared for these changes
Identifying new staff and training all new employees of the department
Attending regular meetings with landlords, clients as well as the tenants staying at various properties across our portfolio
Senior Property Consultant
ENGEL & VÖLKERS
01.2008 - 01.2011
Promoted to Senior Property Consultant 3 months after joining the company because of strong sales in our exclusive project Imperial Towers in The Pearl Qatar
Managed a team of 3 Executive Property Consultants
Responsible for evaluating the rental prices for all of our Residential Leasing Department
Preparing materials & coordinating with our marketing department for advertising our various projects
Promoted ENGEL & VÖLKERS in the public domain, including promotional booths in exhibition centres & shopping malls
Attending viewings with VIP clients
Making sure that all contract negotiations with both tenants and landlords, were completed in a legal manner and with all the correct paperwork submitted
Facility Supervisor
AHLI Hospital
01.2006 - 01.2008
Reported to the CEO
Facilities standards co-ordinator
Oversaw the Housekeeping, Maintenance and Catering Departments
Responsible for the maintenance of standards for all hospital support functions
Responsible for the final clearance prior to any V.I.P
Attendance to the hospital
Education
CERTIFID - undefined
Missouri State University, America
BUSINESS PROTOCOLS - undefined
Chartered University
Jordan Administrative and Financial Sciences – Diploma
Inhouse trainingReady To Sell (ENGEL & VÖLKERS)Service to Buyers & Sellers (ENGEL & VÖLKERS)Basic Fire & Safety Training (ENGEL & VÖLKERS)Time Management Course (ENGEL & VÖLKERS)Sales Training Courses Level 1-3 (ENGEL & VÖLKERS) - undefined
Al- Arabia College
01.2001 - 01.2002
MINI MBA - undefined
Missouri State University
Chartered UniversityProfessional Public Speaker: Chartered UniversityCoaching -
Skills
Property management
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Timeline
Property Manager
Le Mirage Property Management
01.2015 - Current
Property Manager
ENGEL & VÖLKERS
01.2011 - 01.2015
Senior Property Consultant
ENGEL & VÖLKERS
01.2008 - 01.2011
Facility Supervisor
AHLI Hospital
01.2006 - 01.2008
Jordan Administrative and Financial Sciences – Diploma
Inhouse trainingReady To Sell (ENGEL & VÖLKERS)Service to Buyers & Sellers (ENGEL & VÖLKERS)Basic Fire & Safety Training (ENGEL & VÖLKERS)Time Management Course (ENGEL & VÖLKERS)Sales Training Courses Level 1-3 (ENGEL & VÖLKERS) - undefined
Al- Arabia College
01.2001 - 01.2002
CERTIFID - undefined
Missouri State University, America
BUSINESS PROTOCOLS - undefined
Chartered University
MINI MBA - undefined
Missouri State University
Chartered UniversityProfessional Public Speaker: Chartered UniversityCoaching -
Customer Service Expert / Concierge Specialist at Mirage International Property ConsultantsCustomer Service Expert / Concierge Specialist at Mirage International Property Consultants