Mohammed Suleiman Malik
Arlington,TX
Summary
Dedicated Industrial Engineering student with a major passion for the Mechanical and Aerospace field. Demonstrated success in applying analytical techniques to improve problem solving. Hands on experience in both Mechanical and Industrial Engineering through Computer Aided Designing, Machine Shop Experience, and Excel optimization
Overview
2023
2023
years of professional experience
Work History
Retail Sales Associate
DXL, Destination XL
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers in placing online orders
- Assisted customers in locating merchandise
- Answered questions about store policies and addressed customer concerns.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Sales Associate
Banana Republic Factory Store
10.2021 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Promoted and upsold products to customers.
- Signed customers up for rewards programs.
- Signed customers up for Store Credit Card program.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Placed online orders for customers
- Fulfilled online orders quickly, and proficiently
- Trained new staff members, and helped them get accustomed to general protocol
Education
Bachelor Of Science - Industrial And Manufacturing Systems Engineering
The University of Texas At Arlington
Arlington, TXInternational A-Levels -
Insworld Institute
Singapore, Singapore06.2021
Skills
- Computer Aided Design - Solidworks
- Stress Analysis
- Machine shop work (Lathe, Mill, Bandsaw)
- Data Analysis - Excel
- Mathematical Analysis
- Optimization
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
Timeline
Sales Associate
Banana Republic Factory Store
10.2021 - 01.2023
Retail Sales Associate
DXL, Destination XL
Bachelor Of Science - Industrial And Manufacturing Systems Engineering
The University of Texas At Arlington
International A-Levels -
Insworld Institute
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