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Accomplished professional with extensive expertise in technical sales and logistics management, demonstrating proficiency in Salesforce, warehouse management systems, and strategic planning. Adept at driving business development through effective cross-selling and up-selling strategies, while ensuring customer retention and satisfaction. Proven track record in team management, coaching, and mentoring to enhance performance and achieve KPIs. Committed to process improvement and compliance oversight, with a focus on safety protocol adherence and resource coordination. Career goals include leveraging strategic leadership skills to optimise organisational processes and drive growth within a dynamic company.

As a Sales Team Leader with over 5 years experience, I have a proven track record of achieving consistent sales results. I consistently surpass targets by effectively managing and motivating team members to exceed quotas and enhance customer satisfaction. My strengths lie in product merchandising, inventory management, team training, and KPI tracking

Dedicated Professional skilled in Sales Operations and Team Leadership. Improved team performance and increased sales productivity through effective oversight of sales teams and strategic planning. Focused on fostering collaboration and enhancing operational efficiency to support organizational goals.

Data-driven Sales Operations Specialist with demonstrated success streamlining sales process to maximize efficiency. Interprets high-level sales strategies and translates into system and process requirements to support execution and business impact. Proven CRM subject matter expert with experience creating reports and managing dashboards to extract key business insights. Competitive individual with extensive background as Sales Supervisor in both retail & non-retail environments. Talented decision-maker with dynamic personnel management and coaching skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Mohammed Zubair Ahmed

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Team Leader, Sales Operations

Customer Service Officer

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Master of Science - Information Technology

Bachelor of Science - Computer Science

High School Diploma -

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Team Leader, Sales Operations

Customer Service Officer

Master of Science - Information Technology

Bachelor of Science - Computer Science

High School Diploma -

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