Mohammod Allan
Goldsboro,North Carolina
Summary
A reliable employee seeking a finance position. Offering excellent communication and good judgment. Experienced car sales with over 2 year of experience. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure a finance position. Ready to help the team achieve company goals. Dedicated finance professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Distract Manager/Operator
Metro By T-Mobile
01.2019 - 04.2023
- eadership and Management: Directed and managed operations across multiple store locations, ensuring adherence to company policies, performance standards, and customer service excellence.
- Sales and Performance: Achieved and exceeded sales targets by implementing strategic sales initiatives, monitoring store performance, and providing coaching and support to store managers.
- Team Development: Recruited, trained, and developed a high-performing team, fostering a collaborative and results-driven work environment.
- Customer Satisfaction: Maintained high levels of customer satisfaction by resolving escalated issues, enhancing in-store customer experiences, and implementing customer feedback mechanisms.
- Operational Efficiency: Streamlined operations through effective inventory management, loss prevention strategies, and operational audits.
- Reporting and Analysis: Conducted regular performance reviews, analyzed sales reports, and provided actionable insights to senior management for continuous improvement.
- Phone Financing: Managed and facilitated the financing of phones, ensuring customers had access to flexible payment options and promoting financing programs to increase sales.
Sales Representative
Dodge Dealership
02.2017 - 12.2018
- Developed and delivered engaging sales presentations to convey product benefits.
- Because of my consistency, I was able to converse with three customers at once.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Boosted brand awareness, implemented promotional campaigns, and employed sales tactics as part of territory development.
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
- Surpassed sales objectives for several consecutive years by cultivating productive client partnerships.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Trained and mentored new sales representatives.
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Organized sales paperwork, presented proposals, and finalized contracts.
Cashier
Sammy Supermaket
04.2014 - 03.2016
- Helped customers complete purchases, locate items and join reward programs.
- At the time of my employment with sammy super market, I was able to successfully complete 3 personnel tasks in the period time of 1 and a half personnel.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new team members on sales software system operation.
- Greeted customers entering the store and responded promptly to customer needs.
- Reviewed new promotions and monitored price changes.
- Created price tags and merchandise signs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Tallied cash drawer at the beginning and end of each work shift.
- Provided friendly service and assistance to clients to promote customer loyalty, satisfaction, and sales.
- Stocked, tagged, and displayed merchandise as required.
- Welcomed customers and helped determine their needs.
- Checked personal identifications during alcohol and tobacco sales.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Processed customer refunds and exchanges according to established guidelines.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Addressed customer needs and make product recommendations to increase sales.
Education
Certification - Sales Development Representive
Course Careers
Atlanta, United States02.2024
Certification - Computer Software And Media Applications
Course Careers
Atlanta, United States02.2024
Associate of Applied Science - Business Administration And Management
Wayne Community College
Goldsboro, NC06.2019
High School Diploma -
Eastern Wayne High School
Goldsboro, NC06.2016
Skills
- Coaching and training
- Written and interpersonal communication
- Relationship building and management
- Financial analysis
- Staff Management
- Cost control and reduction
- Sales professional
- Cash handling expertise
- Customer assistance
- Stocking and Replenishing
- Point of Sale Knowledge
- Liquor Law Compliance
- Identification Checks
- Drawer Management
- Cash Drawer Management
- Bagging and Packaging
- Merchandise Restocking
- Product and Service Sales
- Cash Register Operation
- ID Verification
- Maintaining Store Appearance
- Staff Training
- Order taking
- Payment collection
- Product knowledge
- Sales expertise
- Cleaning and sanitizing
- Lead prospecting
- Account servicing
- Sales Closing
- Sales
- Car marketing
- Product and service sales
- Networking skills
- Marketing and advertising
- Relationship building
Timeline
Distract Manager/Operator
Metro By T-Mobile
01.2019 - 04.2023
Sales Representative
Dodge Dealership
02.2017 - 12.2018
Cashier
Sammy Supermaket
04.2014 - 03.2016
Certification - Sales Development Representive
Course Careers
Certification - Computer Software And Media Applications
Course Careers
Associate of Applied Science - Business Administration And Management
Wayne Community College
High School Diploma -
Eastern Wayne High School