Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mohamud Mohamed

Saint Paul,MN

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management. Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Medical Practitioner

Light House
Minneapolis, MN
01.2024 - Current
  • Provided diagnosis and treatments for patients with various medical conditions.
  • Developed personalized care plans for each patient based on their individual needs.
  • Advised patients on healthy habits that promote well-being and prevent illnesses.
  • Educated patients about their conditions and how best to manage them at home.
  • Counseled families on how to provide support for ill members of the household.
  • Participated in research activities related to medical advances or public health initiatives.
  • Ensured compliance with regulatory standards set by governing bodies such as HIPAA or OSHA.

Caregiver

Adult Day Care
Minneapolis, MN
01.2015 - 12.2020
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Monitored vital signs including blood pressure, temperature and pulse rate.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Accompanied clients to social events such as movies or plays.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.

Integrity First Inc Supervisor

Integrity First Inc
Arlington, VA
03.2007 - 03.2010
  • Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
  • Monitored security operations to ensure compliance with established procedures and standards.
  • Conducted regular patrols of the premises to identify potential threats or safety hazards.
  • Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
  • Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
  • Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
  • Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
  • Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.

Concierge

Capital Concierge
Washington, DC
01.2006 - 01.2010
  • Greeted customers and answered their inquiries regarding hotel services, amenities, and local attractions.
  • Provided detailed information about the city's points of interest, restaurants, transportation options, and other activities.
  • Arranged reservations for dining, entertainment, sightseeing tours, theater tickets, and sporting events.
  • Coordinated with guests to provide special requests such as flowers or champagne in guest rooms upon arrival.
  • Assisted with check-in and check-out procedures including confirming reservation details and providing directions to guest rooms.
  • Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
  • Offered personalized concierge services such as booking spa appointments or arranging transportation needs for guests.
  • Maintained a professional presence at the front desk area by adhering to dress code standards.
  • Managed incoming calls from guests ensuring that all requests were handled efficiently and accurately.
  • Processed payments for services rendered using cash register systems or POS terminals when necessary.

Education

Some College (No Degree) - Accounting And Finance

Northern Virginia Community College
Annandale, VA

Skills

  • Schedule development
  • Department organization
  • Inventory control
  • Change management
  • [Software] experience
  • Industrial hygiene
  • Complex Problem-solving
  • Goal oriented
  • Staff education
  • Contract management
  • Public speaking

Languages

English
Professional
Swahili
Professional
Somali
Professional

Certification

Registered Behavior Technician certified, Mandated reporter training certified and Vulnerable Adults Mandated Reporting Certified.

Timeline

Medical Practitioner

Light House
01.2024 - Current

Caregiver

Adult Day Care
01.2015 - 12.2020

Integrity First Inc Supervisor

Integrity First Inc
03.2007 - 03.2010

Concierge

Capital Concierge
01.2006 - 01.2010

Registered Behavior Technician certified, Mandated reporter training certified and Vulnerable Adults Mandated Reporting Certified.

Some College (No Degree) - Accounting And Finance

Northern Virginia Community College
Mohamud Mohamed