Mohamud Mohamed
Minneapolis
Summary
Dynamic professional with extensive experience as a Direct Support Professional at Minnesota Care Counseling, adept at client support and documentation management. Proven ability to prioritize caseloads while fostering community partnerships. Skilled in critical thinking and compassionate counseling, successfully helping individuals achieve their personal goals and enhance their quality of life.
Overview
16
16
years of professional experience
Work History
Direct Support Professional
Minnesota Care Counselling
01.2025 - Current
- Support clients in engaging with their community through social activities and outings
- Document client progress and any changes in behavior or condition, while maintaining HIPAA compliance.
- Collaborate with healthcare professionals and family members to develop personalized care plans.
- Participate in training sessions to enhance skills in CPR, patient care, and other relevant areas.
- Support a caseload of individuals – maintaining communication with the person's home or family, completing daily documentation and participating in care team meeting
- Support individuals using person-centered strategies in order to help people achieve goals and self-advocate
School Bus Driver
Bile Bus Transportation
01.2022 - 12.2024
- Getting students to school safely, on time, and ready to learn is what we do.
- Provides safe and reliable transportation service by operating a school bus or other location specific vehicle with a fixed or changing route.
- Reports to duty on time and maintains route on time but in a safe manner.
- Physically assists passengers in evacuation of the vehicle in case of emergency.
- Immediately reports any accident or incident per Company policy.
- Follows Company Policy around student and/or passenger management.
- Informs all appropriate personnel of problems/procedures.
- Presents a neat and professional personal appearance at all times.
- Completes all required paperwork (including route change sheets, timecards, vehicle repair requests) and submits to the appropriate authority in a timely manner.
- Maintains a cooperative attitude with fellow employees, supervisors, customers, and passengers while always promoting company goodwill.
- Safely and efficiently utilizes vehicle equipment, including wheelchair lifts, radios, and emergency equipment.
- Other duties as assigned.
Process Assistant (Non-Inventory/Transportation Operation)
Amazon Fulfillment Center
10.2017 - 01.2021
- Helping supports daily management of department duties, including allocating labor, leading meeting, assigning job duties, and communicating with internal and external suppliers.
- Inspect and verify receipt of non-inventory purchases against bill of lading and purchasing orders.
- Perform accurate daily counts on all incoming & in the FC including Corrugated, and sanitation supplies.
- Accurately enter weekly and monthly end cycle count into the Oracle and compile report daily on SDA, SIPHON and Wash report at the end of every shift.
- Virtually transfer or receive items in Coupa/Oracle and notify POA of any discrepancies.
- Coordinate yard activities (such as checking in trailers, traffic flow, internal communications with operations, etc.)
- Yard walks and checking trucking status to make sure they are allocated in the correct staging locations in the truck yard.
- Maintain accurate records in software, including sanitation supplies, yard audit and counting data.
- Communicate with other departments such as TOM team to arranging BOL for BPS/UPP (Black Pallet Sleeves) and shipment receipts.
- Daily audits to ensure every workstation have sufficient supplies to keep area clean for the entire shift.
- Filling in as needed with the production duties.
- Assisting in keeping work area clean and organized.
- Coordinate efficient storage areas to optimize materials movements and minimize labor hours.
Interpreter (on call)
ARCH Language Network
06.2017 - 12.2018
- Provide interpreting services as an independent contractor.
- Comply with the National Council on Interpreting in Health Care (NCIHC) Code of Ethics.
- Interpret all messages accurately and completely, without adding or omitting.
- Conveys the meaning of gestures and body language.
- When necessary, serve as a cultural broker between client and provider.
- Perform duties in a professional manner.
- Maintain a relationship of trust and respect with all parties.
- Establishes and maintains quality customer service and positive interaction with all users.
- Maintains strict confidentiality in accordance with HIPPA policies and standards.
Job Counselor
Somali Community of Grand Forks
04.2016 - 03.2017
- Helping young people build resumes, apply for jobs, and prepare for interviews.
- Building pathways to high school graduation, higher education, and technical certification.
- Working with employers to increase access to in-demand careers.
- Providing wraparound services to improve job retention.
- Carry out on the job training for newly employed consumers.
- Develop job descriptions, task analysis and training plans for newly employed consumers.
- Maintain appropriate records to track consumer progress (hours worked, wages, progress notes and other programmatic date).
Coach Supervisor
Right to Play International
02.2012 - 12.2015
- Planning, leading and assessing trainings of coaches and write training evaluation reports and assist the supervisor with logistical needs and preparation.
- Monitor the performance of coaches in relation to qualify of regular activities with children and youth and provide reports to program officers.
- Working with coaches to develop, implement and assess weekly, monthly and annually activities schedules for children and youth in all project locations.
- Working with supervisors and coaches to ensure activities are inclusive and reflect the appropriate values of Right to play in all project locations.
- Responsibility and accountability for equipment management, orders and distribution in all project locations.
- Keeping track of all coaches' implementation schedule monthly.
- Gathering of monthly child tracking form and submit to supervisors and timely submission of qualitative and quantitative reports to supervisors.
- Supervised the implementation of play days and special events with coaches; partners and other stakeholders.
Livelihood Supervisor
Danish Refugee Council DRC
01.2014 - 12.2014
- Undertake community mobilization & sensitization activities related to the livelihoods project.
- Make regular and extensive visits to all project beneficiaries both technical and IGA support groups in the areas of operation in order to implement, supervise and monitor project implementation activities.
- Liaise closely with the DRC national livelihoods staff and offer project stakeholders (community leaders, your rep, other agency staff etc.) in order to promote partnership and synergy.
- Explore all links with individual members of the community (e.g. village chiefs, camp leader e.t.c.) and develop their engagement and ownership of the community-based activities.
- Establish a procedure allowing beneficiaries to comment or complain about aspects of the programme and then address any relevant concerns.
- Conduct refresher training for IGA support beneficiaries on business development skills, financial literacy and Group savings and loan methodology and as well make follow up with the trainers to measure the uptake of the training and provide guidance where necessary.
- Help the project team in rolling out project related activity advertisements, application selection and vetting of project beneficiaries.
- Maintain the groups' data base and all information regarding the selected beneficiaries and file them.
- Oversee the students' welfare in the training centers and regularly inform the Livelihood assistant on the progress made at the training centers and the challenges that the students are facing in undertaking their trainings.
- Ensure DRC policies, procedures and standards are implemented accountably and transparently in all DRC's work.
- Participate in need assessments exercise, data collection and survey on income generation, and regular monitoring of the groups savings and loans and revolving funds beneficiaries in the areas of operation.
- Undertake effective monitoring and evaluation of livelihoods activities in IFO1 camp.
Volunteerism Services as a Coach in Team Up
Right to Play International
01.2012 - 12.2012
- Conduct life skill-themed regular play activities with children at least twice a week.
- Ensure inclusion is observed during play activities by children.
- Mentoring junior leaders selected by children during play days.
- Conduct monthly play days addressing key themes from regular play day activities.
- Prepare and submit regular child observation tools to coach supervisors.
- Sign and adhere to all codes in relation to child support.
- Ensure physical and emotional safety of children during participation.
- Any other duties assigned by.
Elementary Teacher
Halane Primary School
01.2010 - 12.2011
- Taught 2nd, 3rd and 4th graders with an average of 40 students per class.
- Created and implemented innovative and engaging progressive records such as scheme of work, lesson plan, lesson note and several other records.
- Collaborated with staff members in developing school activities.
- Maintained discipline in the classroom.
- Improvised locally available resources and use as a teaching aid in the class.
- Adhered to strict school policies and procedures regarding students with disciplinary issue.
Education
Bachelor of Arts - Individualized Studies, Environmental Science and Public Policy, Minor of Environmental Communication
Metropolitan State University
Saint Paul, MN01.2021
Public Health Diploma - undefined
Cefored Institute
Nairobi, Kenya01.2012
No Degree - Certificate of Completion, Income Tax Course
H&R Block Academy
Kansas City, MO11-2025
Skills
- Communication and interpersonal skills
- Client support
- Documentation management
- Critical thinking and problem solving
- Offering compassionate counseling
- Prioritizing caseloads and client needs
- Team player and community partnership skills
Timeline
Direct Support Professional
Minnesota Care Counselling
01.2025 - Current
School Bus Driver
Bile Bus Transportation
01.2022 - 12.2024
Process Assistant (Non-Inventory/Transportation Operation)
Amazon Fulfillment Center
10.2017 - 01.2021
Interpreter (on call)
ARCH Language Network
06.2017 - 12.2018
Job Counselor
Somali Community of Grand Forks
04.2016 - 03.2017
Livelihood Supervisor
Danish Refugee Council DRC
01.2014 - 12.2014
Coach Supervisor
Right to Play International
02.2012 - 12.2015
Volunteerism Services as a Coach in Team Up
Right to Play International
01.2012 - 12.2012
Elementary Teacher
Halane Primary School
01.2010 - 12.2011
Public Health Diploma - undefined
Cefored Institute
Bachelor of Arts - Individualized Studies, Environmental Science and Public Policy, Minor of Environmental Communication
Metropolitan State University
No Degree - Certificate of Completion, Income Tax Course
H&R Block Academy