Mohamud Mohamud
Worcester,MA
Summary
Enthusiastic and quick-learning individual with a solid foundation in customer service and technical skills. Experience includes IT support and direct customer interaction, complemented by a pharmacy practices externship at UMass. Eager to apply strong problem-solving abilities and a collaborative spirit to support the Evergreen team and contribute to positive patient outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dairy department
Market 32
09.2025 - Current
- Stocked and replenished milk, eggs, yogurt, cheese, and other refrigerated products
- Rotated products using FIFO (First In, First Out) to ensure freshness
- Ensured proper temperature control and food safety standards were followed
- Checked expiration dates and removed expired or damaged items
- Maintained clean and organized shelves and coolers
- Monitored inventory levels and notified management of low stock
- Assisted customers in locating products and answering questions
Customer Service/Support
Toyota of Harr
Worcester, MA
07.2024 - 2024
Provided valet services to customers, ensuring their vehicles were parked safely.
- Provided customer service support to ensure satisfaction with booked services.
- Provided customer service support to patients regarding billing inquiries.
- Provided customer service support for clients before, during, and after installation process.
Education
Pharmacy Tech Trainee - Pharmacy Technician
Worcester Night Life
Worcester, MA09.2025
Some College (No Degree) - Pharmacy
Quinsigamond Community College
Worcester, MAHigh School Diploma - Information Technology
Worcester Technical High School
Worcester, MA09.2024
Skills
- Familiar with Pharmacy Practices
- Pharmacy Tech operations
- Prescription processing
- Technical support
- Basic IT Troubleshooting
- Adaptable to tools
- Problem-Solving Skills
- Time management
- Teamwork and Collaboration
- Composed under pressure
- Clear Verbal and Written Communication
- Prescription processing
Certification
- CompTIA IT Fundamentals (if applicable)
- IT Technician Certification – Worcester Tech
- Pharmacy Externship - UMass
- Helping Hand Certificate - WIC
- IT Technician Certification – Worcester Tech
- Pharmacy Externship - UMass
- Helping Hand Certificate - WIC
Affiliations
Activities
Soccer Player
Participate in competitive and recreational soccer
Developed teamwork, communication, and leadership skills
Demonstrate discipline, time management, and strong work ethic
Accomplishments
Awarded team trophy for state qualification achievement
Timeline
Dairy department
Market 32
09.2025 - Current
Customer Service/Support
Toyota of Harr
07.2024 - 2024
Pharmacy Tech Trainee - Pharmacy Technician
Worcester Night Life
Some College (No Degree) - Pharmacy
Quinsigamond Community College
High School Diploma - Information Technology
Worcester Technical High School