Mohana Costa
Boston, Revere ST,MA
Summary
Hardworking Bartender with experience in large-scale casual dining establishments and pub's.
Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender Shift Manager
The Good Kitchen
Boston, MA
01.2022 - Current
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
The Dock's Golf Range
Toronto, Ontario
10.2021 - 11.2022
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Managed cash and bar revenue during special promotions or sporting events.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Consulted with managers to organize special events and promotions.
- Decreased waste, following strict recipes and drink measurement protocol.
Restaurant Waitress
La Venice Italian
Toronto, Ontario
04.2020 - 10.2021
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Completed credit payments via card processing systems.
- Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
Bartender
The Office Pub
Toronto, Ontario
02.2019 - 04.2020
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Education
Bachelor of Science - Psychology
University Catholic of Petropolis
Barão Do Amazonas, 124 - Centro, Petrópolis - RJ12.2018
Skills
- Teamwork and Professionalism
- Customer Preferences
- Cocktail Service
- Equipment Maintenance
- Age Identification and Compliance
- Classic Cocktails
- Guest Satisfaction
- Hospitality and Guest Service
Certification
- Smart Serve Certified, Ontario Alcoholics Training Program.
Timeline
Bartender Shift Manager
The Good Kitchen
01.2022 - Current
Bartender
The Dock's Golf Range
10.2021 - 11.2022
Restaurant Waitress
La Venice Italian
04.2020 - 10.2021
Bartender
The Office Pub
02.2019 - 04.2020
Bachelor of Science - Psychology
University Catholic of Petropolis
- Smart Serve Certified, Ontario Alcoholics Training Program.
Similar Profiles
Caroline Rose OliveiraCaroline Rose Oliveira
Server/Bartender at Crazy Good KitchenServer/Bartender at Crazy Good Kitchen
Taylor MottTaylor Mott
Hostess/Waitress at Sweet Mama's Good Kitchen RestaurantHostess/Waitress at Sweet Mama's Good Kitchen Restaurant
Matthew CiccarelliMatthew Ciccarelli
Marketing Assistant Intern at What's Good Kitchen Film ProductionMarketing Assistant Intern at What's Good Kitchen Film Production