Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

MOHANAD ELSHIEKY

Brooklyn,NY

Summary

Highly motivated Content Creator with proven track record developing engaging content. Works well independently as well as collaboratively. Adept at managing multiple projects while producing successful outcomes.

Overview

7
7
years of professional experience

Work History

CREATIVE FREELANCER AND CONTENT PRODUCER

Self-employeed
01.2018 - Current
  • Wrote, produced, and performed several stories for Pop-Up Magazine, including one that was commissioned by Stella for advertising purposes.
  • Collaborated with production companies and studios to write and enhance comedy scripts, including a pilot for Hulu and a comedy project for PowderKeg.
  • Developed and wrote original comedic content for podcasting, delivering entertaining and engaging audio experiences
  • Performed stand-up comedy on renowned platforms such as Conan and Comedy Central.

DIGITAL PRODUCER

Frontal With Samantha Bee
09.2019 - 12.2021
  • Crafted engaging social media content, leveraging platforms like Instagram, Twitter, TikTok, and YouTube Shorts to drive follower growth and engagement
  • Produced weekly commercials and developed compelling monologues delivered straight to the camera, generating shares and engagement from notable figures such as Padma Lakshmi, Hillary Clinton, and Vice President Kamala
  • Harris
  • Collaborated on the Emmy-nominated series "Beeing At Home," contributing to digital content production and crafting comedic scripts for host Sam, celebrity guests, and show correspondents
  • Developed SEO-optimized copy to support marketing initiatives, including the successful "#MailedIt" campaign, which achieved trending status on Twitter and promoted the United States Postal Service
  • Achieved a remarkable 100% increase in the show's social media following, elevating the follower count from 300K to 600K.

CUSTOMER OPERATIONS ADVISOR

Squarespace
03.2018 - 01.2019
  • Responded to customer queries in live chat and email, consistently delivering positive and engaging customer experiences across Zendesk, G-Suite, Jira, Slack, and other platforms
  • Troubleshot and guided customers through website setup, identifying and escalating system and site- specific issues for further testing
  • Stayed up to date on new product releases, features, and improvements to the platform, reporting issues to the
  • Product Solutions team
  • Met or exceeded targets for Quality, Productivity, and Customer Satisfaction in both email, and live chat, while adhering to Squarespace's High Quality Control standards.

RETAIL SPECIALIST

Apple
09.2016 - 03.2018
  • Provided each customer with a complete solution and guided them through their journey.
  • Stayed up to date with product knowledge and created excitement around Apple products.
  • Connected Business owners with Apple's business team.
  • Collaborated with the team on the floor to help customers find the solutions that best meet their needs.

Education

Bachelor of Science - Business

Portland State University
Portland, OR

Skills

  • Administering Social Media Accounts
  • Online Copywriting
  • SEO Best Practices
  • Social Media Content Writing
  • Script Writing
  • Facebook, Instagram, TikTok, Twitter, Youtube
  • Increasing Engagement
  • Pop Culture Knowledge
  • On-Camera Skills

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

DIGITAL PRODUCER

Frontal With Samantha Bee
09.2019 - 12.2021

CUSTOMER OPERATIONS ADVISOR

Squarespace
03.2018 - 01.2019

CREATIVE FREELANCER AND CONTENT PRODUCER

Self-employeed
01.2018 - Current

RETAIL SPECIALIST

Apple
09.2016 - 03.2018

Bachelor of Science - Business

Portland State University

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MOHANAD ELSHIEKY