Mohanad Hammoude

- Responsible for representing their company in business with any designated clients based on region/jurisdiction

- Maintaining already existing relationships with clients is a vital duty for the Account Manager and key responsibility.

- Business Development: in the form of searching for net-new opportunities by various methods of outreach based on company protocol and practices

- Increased client satisfaction by building strong relationships and addressing their needs promptly.

- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.

- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.

- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

• Strategically negotiate with customers to close deals and increase sales
• Close sales by identifying and overcoming objections, asking for referrals
• Qualify buyers by understanding buyer requirements and interests in order to best sell to client’s needs
• Updates job knowledge by reading professional publications and doing research on new product and vehicles.

• Greet and actively listen to customers to find needs and provide recommendations to better their financial situation
• Use consultative sales process to match customers with the proper type of account that best fits for our clients
• Follow up with clients on each holiday and birthdays, to give our account holders a better more personal experience
• Demonstrate and explain the benefits of being an account holder with our branch.

• Persuade clients to enroll in best buy credit card membership programs
• Consistently surpass personal sales goals in order to drive business production
• Present and discuss the benefits of owning a best buy credit card and how it will help establish their credit
• Establish corporate accounts in order to increase sales
• Maintain, generate and update a lead profile for proper follow up execution.